Cycle Gear's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Cycle Gear

3.6

About this business

We are the nation's largest retailer of motorcycle apparel, parts and accessories, serving Off-Road, Adventure, Sport, Cruiser, Touring and Scooter riders, too. From the moment that we opened our first store in Northern California in 1974, Cycle Gear has been about one thing; providing motorcyclists with the gear that they need to better enjoy life on two wheels. That combined with our commitment to providing the best customer service in the industry, has been the cornerstone of our success over the years, and continues to g... read more

Location details

11900 IH 10 West, San Antonio, TX, 78230, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.6404 reviews
Select a rating
Thomas Connett Richardson II's profile image
Thomas Connett Richardson II 
recommend  Recommended
4 years ago

Dave and his team care about the customers, it says a lot about the business they run. I bought a 2021 Honda Pioneer! 

Business response:

Thomas, that's for sure! Thanks for choosing us to help you out -- enjoy the Pioneer! - Alamo Cycle Plex Team 

Griz Jimnz's profile image
Griz Jimnz 
4 years ago

No customer service whatsoever, not coming back again. 

Business response:

Well GRiZ. This review doesn’t help me much as the owner. If you’d like to take the time to give me a call and explain why you left this review I’ll be more than happy to listen. . My cell phone is 210 414-2990 . We’re veteran owned and we take pride in our customer service. Not sure what happened when you were in the store but again give me a call. Quite surprised to see a veteran bitching on Facebook without actually speaking to a manager and trying and resolve things the right way. These crappy little messages don’t help ... read more

Juan Anzaldua's profile image
Juan Anzaldua 
recommend  Recommended
4 years ago

Bought my 2020 GSXR 1000R from them. Drove all the way from Corpus Christi for it. Great service friendly staff. Great deal. Highly recommend them for your next purchase. 

David Karras's profile image
David Karras 
recommend  Recommended
4 years ago

Austin is the man if you want to buy any cool toys here! Thanks Austin!!! 

Business response:

David, we're so glad you appreciated Austin's hard work! - Alamo Cycle Plex Team 

Brey Bailey's profile image
Brey Bailey 
recommend  Recommended
4 years ago

I had an issue with my bike's clutch after someone shoved it over while I was at work. I was anxious to get back on the road with it, as I had a ride scheduled with some friends of mine. So I gave cycleplex a call and, after speaking with Michael in the service center, I had my bike over there and completely fixed in less than an hour! Fantastic, fast, and friendly service is obviously the priority with these folk. BIG recommendation from me for Michael and Alamo Cycleplex. 

Business response:

Brey, thanks for choosing us to help you out. - Alamo Cycle Plex Team 

Wheelie Wizzard's profile image
Wheelie Wizzard 
recommend  Recommended
4 years ago

great staff awesome dealership 

Roland Tellez's profile image
Roland Tellez 
recommend  Recommended
4 years ago

Nate Nathaniel III was extremely helpful in making sure I got the perfect helmet. Highly recommended! I assume the first two Nate Nathaniels are awesome as well, but I can only personally attest the third. 

Business response:

Roland, thanks for choosing us to make sure you got the perfect helmet! It was our pleasure to help. - Alamo Cycle Plex Team 

Gregorio Benito Palomino's profile image
Gregorio Benito Palomino 
recommend  Recommended
4 years ago

Bought the 2020 Slingshot GT LE & Polaris Ranger 1000 same day. Great people, knowledgeable, friendly, delivers on time and upstanding company to do business with and count on their promises. Just wish the financing portion moved more quickly. Paid cash and still had to wait about an hour or two before I could just check out. Other than that, glad I bought from here! 

Hakim Mathis's profile image
Hakim Mathis 
recommend  Recommended
4 years ago

Great experience and knowledgeable staff. Everything you want in customer service! Thanks Nate! 

Business response:

Hakim, thank you! We're so glad to have helped. - Alamo Cycle Plex Team 

Frequently asked questions about Cycle Gear

How is Cycle Gear rated?

Cycle Gear has a 3.6 star rating with 404 reviews. 

When is Cycle Gear open?

Cycle Gear is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com