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Cycle Gear

3.6

About this business

We are the nation's largest retailer of motorcycle apparel, parts and accessories, serving Off-Road, Adventure, Sport, Cruiser, Touring and Scooter riders, too. From the moment that we opened our first store in Northern California in 1974, Cycle Gear has been about one thing; providing motorcyclists with the gear that they need to better enjoy life on two wheels. That combined with our commitment to providing the best customer service in the industry, has been the cornerstone of our success over the years, and continues to g... read more

Location details

11900 IH 10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.6404 reviews
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Martha Pittman's profile image
Martha Pittman 
recommend  Recommended
4 years ago

Nate demonstrated excellent customer service ! Thank you - Martha P. 

Business response:

Thank you very much for this, Martha! We'll make sure Nate sees your kind words, and we look forward to helping you out again soon. -Alamo Cycle Plex Team 

Eva Fernandez's profile image
Eva Fernandez 
4 years ago

Austin & brandy never returned the calls!!! Going elsewhere 

Business response:

Hello Eva We have no record of a customer with your name. Could you please contact me directly at 210-414-2990. Austin and Brandi are two of my best employees and this doesn’t sound like their behavior.  

Karen Saenz's profile image
Karen Saenz 
recommend  Recommended
4 years ago

Let me tell you how awesome these guys are, We had another shop put some upgrades on our bike, and there was a issue we couldn’t find, we called Brent, and we were ready to transport it to San Antonio, because the shops around us could care less, Brent and the crew was on standby, fortunately a good guy stepped up and helped us out. Alamo Cycle Plex’s customer service is outstanding and we even got a call on Sunday from the Owner Dave to make sure our Bike was fixed, this speaks volume about how awesome Alamo Cycle Plex is, ... read more

Business response:

Let us tell you how awesome you are, Karen! It really means a lot to know that you'd drive the extra mile to let us take care of your wheels. We'll make sure that Brent and Dave see your kind words -- they'll appreciate this even more! If you ever need anything else, don't hesitate to reach out. -Alamo Cycle Plex Team 

Veronica Beltran-Rodriguez's profile image
Veronica Beltran-Rodriguez 
recommend  Recommended
4 years ago

Top notch customer service 

Business response:

We're really glad we could help, Veronica! Please just reach out whenever we can lend a hand. -Alamo Cycle Plex Team 

Vivian Ann Woods's profile image
Vivian Ann Woods 
recommend  Recommended
4 years ago

Had the best experience ever with this amazing crew out at Alamo Cycle Plex!!! Shout out to Dave, Hector, Brandi, Jake & Josh!! 🥰 Highly recommend 💯 Tell em Vivian sent ya! Aka MAMASITA 💕 

Tony Aguilar's profile image
Tony Aguilar 
recommend  Recommended
4 years ago

Very courteous employees as a great inventory. I will most certainly return when I am to purchase my Slinger. Got to meet the owner. Down to earth guy, truly an awesome guy. Make sure to visit and check out the awesome bikes and Slings on the show floor. 👍💙 Keep up the great job Alamo Cycle Plaza !! 👍👍👍👍👍 

Business response:

Tony, we appreciate the kind words about our awesome offerings and friendly service. Glad you stopped in to see what we're all about. Thanks for showing your support -- looking forward to welcoming you back for that Slinger soon! -Alamo Cycle Plex Team 

Terry Camack's profile image
Terry Camack 
recommend  Recommended
4 years ago

Great place to shop, bought my Slingshot from ACP, transaction was smooth. Thanks Dave and your team! Happy customer 

Business response:

Terry, we're so glad we could help you out! If you ever need anything in the future, Dave and the team will be here for you. -Alamo Cycle Plex Team 

Stuart Parks's profile image
Stuart Parks 
recommend  Recommended
4 years ago

I purchased my polaris slingshot well before the current owners of Alamo Cycle Plex had taken over, the experience was good, Josh the salesman was motivated and very informative. He even remembered my name on a return visit. That dame salesman is now in the management of ACP, good to see good people move up. the new owner Dave Sears has turned Alamo Cycle into what can best be described as a family operation, once you experience it you will understand, you didn't just buy a product, you became a member of the family!! kudos ... read more

Brandon Rodriguez's profile image
Brandon Rodriguez 
recommend  Recommended
4 years ago

Chris helped me pick out an amazing bike this weekend he was awesome to work with will definitely recommend him to anyone who needs one 

Frequently asked questions about Cycle Gear

How is Cycle Gear rated?

Cycle Gear has a 3.6 star rating with 404 reviews. 

When is Cycle Gear open?

Cycle Gear is open now. It will close at 7:00 p.m.  

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