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Cycle Gear

3.6

About this business

We are the nation's largest retailer of motorcycle apparel, parts and accessories, serving Off-Road, Adventure, Sport, Cruiser, Touring and Scooter riders, too. From the moment that we opened our first store in Northern California in 1974, Cycle Gear has been about one thing; providing motorcyclists with the gear that they need to better enjoy life on two wheels. That combined with our commitment to providing the best customer service in the industry, has been the cornerstone of our success over the years, and continues to g... read more

Location details

11900 IH 10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.6404 reviews
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Rachel John Fritchman's profile image
Rachel John Fritchman 
recommend  Recommended
4 years ago

My husband and I came in with our kids to see what they wanted for Christmas, told the staff our plans and they were amazing with keeping it a secret. Everyone was nice, very friendly and amazing! We will be going back again when it’s time for my husband. I definitely recommend them!! 

Jose Y Jackie Ceniceros's profile image
Jose Y Jackie Ceniceros 
recommend  Recommended
4 years ago

Great service, knowledgeable 

Mark Zarate's profile image
Mark Zarate 
recommend  Recommended
4 years ago

Took my new slingshot in for service and the staff was completely helpful and took care of my recall very promptly. They are Very personal and answered all my questions I had... 

R Joseph Bruni II's profile image
R Joseph Bruni II 
recommend  Recommended
4 years ago

All I can say is Brent in service has made me a lifelong customer. Bikes are tricky, and having owned my own shop (sales and service) I can say that his methods are beyond reproach. It’s the little things like he returns calls almost instantly, is honest and upfront about what is happening with your bike and personally follows up to make sure you are happy. 

Business response:

R, we're so glad to see you get such exceptional service from Brent! Thanks for reaching out. We'll always be happy to help. -Alamo Cycle Plex Team 

Sean Brooks's profile image
Sean Brooks 
recommend  Recommended
4 years ago

They are amazing to deal with. Excellent service from start to finish. Very knowledgeable and kind in every way. 

Denice Thurman's profile image
Denice Thurman 
recommend  Recommended
4 years ago

From the first phone call made to Alamo Cycleplex Service Dept to picking up our Vanderhall when work completed, Brent and team have been awesome! While the dealership is a little over 3 hrs out of our way, the customer service goes a long way. They are courteous, provide understandable explanations, follow-up with updates, and overall helpful. Will keep coming back! 

Linda Carol Bernard's profile image
Linda Carol Bernard 
recommend  Recommended
4 years ago

All the staff was very professional and knew their jobs. Our sales rep, Eric, took good care of us. We were doing a trade-in and Alamo was very fair with us. Chris wrote up our contract and explained all the warranties we had to choose from. We enjoyed looking around the Showroom and Lot at all the great inventory. We drove away with our new Ranger and were very happy. Special shout out to Eric and Chris. Harvey and Linda 

Raymond Nicholson's profile image
Raymond Nicholson 
recommend  Recommended
4 years ago

I had the best service you can get. Brandi and Robert were great I will recommend all my friends to them. 

Dennis Powell's profile image
Dennis Powell 
recommend  Recommended
4 years ago

Friendly, but to the point. Kind of a family atmosphere. 

Frequently asked questions about Cycle Gear

How is Cycle Gear rated?

Cycle Gear has a 3.6 star rating with 404 reviews. 

When is Cycle Gear open?

Cycle Gear is open now. It will close at 7:00 p.m.  

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