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Cy-Fair Federal Credit Union

4.4

About this business

Cy-Fair Federal Credit Union is a full-service financial institution owned and operated by its members. When you're a member of Cy-Fair Federal Credit Union, you'll enjoy a full range of money-management services to help you build a strong financial future. Simply put, we give you everything you need to easily handle your finances and securely navigate your future. 

Location details

9601 Jones Rd, Ste 100, Houston, TX, 77065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.494 reviews
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Shawn Morris's profile image
Shawn Morris 
7 years ago

Horrible customer customer service. I have called numerous times and was forced to leave voicemails that were never acknowledged. In addition their call center representatives has emailed banker and branch manager yet still no returned phone call. Unbelievable! Horrible online banking too! Please review your estatemente for unwarranted service fees. I look forward to closing all of my accounts and products 

Bruce McDowell's profile image
Bruce McDowell 
9 years ago

Thank you Cy-Fair Credit Union for the commitment that you have to customer service! I am impressed that you invest the time to listen to your customers, and that you are committed to work with them to make them feel good about doing business with you! You are a 5 star service provider and the teachers in our family are grateful! 

Nancy Lee's profile image
Nancy Lee 
9 years ago

I've been a member for over 30 years! I am always treated with respect; everyone is friendly and very professional!!! Love CFFCU! 

Esther McLaughlin's profile image
Esther McLaughlin 
9 years ago

I have been a member for the past 16 years, and I have had the best professional services from Cyfair credit union and will continue to be a member. 

Tad Hamilton's profile image
Tad Hamilton 
9 years ago
Bonnie Webb Egbert's profile image
Bonnie Webb Egbert 
9 years ago
Deanna Strait's profile image
Deanna Strait 
9 years ago
Tyler Mueller's profile image
Tyler Mueller 
9 years ago

Shitty service, false promises, horrible banking procedures. If you want to wake up one day and receive over $50 in overdraft fees, even when you definitely had money in your account according to your account page, then by all means join this bank! 

Henry Cook's profile image
Henry Cook 
9 years ago

Too bad you can't give a rating of zero stars...what a sorry excuse for a bank. Checks sent back as NSF when sufficient funds were and are available. NSF fees for their mistake. The embarrassment of having to deal with NSF checks to my creditors all because CFFCU can't get their act together. Went in-person to clear this up and they did credit back NSF fees but were unable to verify if the checks did clear. I have to do all the leg work to fix their mistake! Not a very good experience. 

Frequently asked questions about Cy-Fair Federal Credit Union

How is Cy-Fair Federal Credit Union rated?

Cy-Fair Federal Credit Union has a 4.4 star rating with 94 reviews. 

When is Cy-Fair Federal Credit Union open?

Cy-Fair Federal Credit Union is open now. It will close at 5:00 p.m.  

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