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Cy-Fair Federal Credit Union

4.4

About this business

Cy-Fair Federal Credit Union is a full-service financial institution owned and operated by its members. When you're a member of Cy-Fair Federal Credit Union, you'll enjoy a full range of money-management services to help you build a strong financial future. Simply put, we give you everything you need to easily handle your finances and securely navigate your future. 

Location details

9601 Jones Rd, Ste 100, Houston, TX, 77065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.494 reviews
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Torrin Polk's profile image
Torrin Polk 
6 years ago

A great Banking Relationship means EVERYTHING! I have found a Life-Long Banking Relationship now. Excellent Customer Service. 

Angela Hoffman's profile image
Angela Hoffman 
7 years ago

Christopher Dotson at the Skinner location was extremely helpful with our banking needs! He went the extra mile! He was very professional and provided quick responses to emails and phone calls. If you need assistance with a loan, opening an account or whatever, ask for him. Great customer service! 

Raphael Antoine Dent's profile image
Raphael Antoine Dent 
7 years ago

It has taken me a couple of months and a couple of loans to write this, but I want to say thank you to the entire Stone Creek Cy-Fair Credit Union branch. You guys are the best! Oscar Garcia - time and time again you have proven to be the upmost professional. Without the trickery or 20 million dollar up sales, Oscar listened and recommended the exactly what I needed. As a result my credit score has significantly improved and I’m continuing on the path to prosperity. Cy-Fair is what traditional “relationship” banking is suppo... read more

Velecia Cruse's profile image
Velecia Cruse 
7 years ago

I went into the Skinner location for a loan. I had the pleasure of working with Christopher Dotson. My experience with him was awesome. He went above and beyond what I ever experienced. He answered all my questions and made sure I was aware of all products available to me. His patience was great, and he never rushed the process. I have never had such a positive experience with a banker, as I was treated as a person and not an account number. If you are looking for someone who is very knowledgeable and sincere about assuring ... read more

Jay Branch's profile image
Jay Branch 
7 years ago

After a terrible experience with capital one, I walked in and met with Chris. he was absolutely amazing! his knowledge, experience, and willingness to help was more than I could ever ask for. I highly recommend him to anyone looking for a bank where you're a person and not just a number! 

Sara Denise's profile image
Sara Denise 
7 years ago

I have been with this credit union for almost a decade now, and I have been extremely happy with their service. Most recently, I got my second car loan from Cy-Fair FCU through Christopher Dotson at Skinner location, and he provided top notch service, including tips on getting the most bang for my buck when negotiating with the dealership. He always answered my calls and emails throughout the process, and he stayed late the evening I bought my new car to ensure the correct paperwork was completed. Lastly, he was patient with... read more

Ben Bergeron's profile image
Ben Bergeron 
7 years ago
Lynn Morauske's profile image
Lynn Morauske 
7 years ago
Richard Bain's profile image
Richard Bain 
7 years ago

They are slow on title transfers in regards to re-financing. They can take anywhere from 1-4 months. I have had to go to the tax office twice now due to there inability to process paperwork in a timely manner. If you don't mind making a trip to the courthouse then this is the place for you. 

Frequently asked questions about Cy-Fair Federal Credit Union

How is Cy-Fair Federal Credit Union rated?

Cy-Fair Federal Credit Union has a 4.4 star rating with 94 reviews. 

When is Cy-Fair Federal Credit Union open?

Cy-Fair Federal Credit Union is open now. It will close at 5:00 p.m.  

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