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Custom Plumbing Services
- Water Heater Installation/Repair
- Austin, TX
About this business
Your reliable plumbing company since 1969 We opened our doors more than four decades ago and continue to be the smart choice in the Austin, TX area for complete plumbing services. Custom Plumbing Services, Inc. offers high-end residential plumbing remodeling services as well as: Water heater installations Water heater service & repairs Gas leak repairs Gas leak detections Gas pipe inspections Sewer replacements Septic tank conversions Custom outdoor plumbing installations We'll check your plumbing system thoroughly and expla... read more
Location details
9511 Brown Ln, Austin, TX, 78754, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had Custom Plumbing out to my house today to fix a busted flex line and install a pressure regulator valve. Charles and Matthew did a great job. They were on time, respectful and did great work. I am very happy with their work and will definitely have them back for future plumbing needs.
Knowledgeable staff & plumbers. Gives suggestions & options!
The guys from Custom Plumbing were able to get my new water heater up and running quickly! Charlie did an awesome job!
Business response:
Thanks Theresa!!! We are glad to help!
A few months ago, I called you for a leak, you guys came in, took 5 minutes, told me the leak is fixed and charged me over $200. Found out last week, the leak wasn't fixed and gave you a call on Wednesday. Lady on the phone told me someone is going to call me back. Nobody did. I called you again yesterday, got put on hold for 5 minutes only to speak with a rude person to tell me it's after hours. So, not only I still have an ongoing problem, I am having a hard time getting a hold of you guys. What kind of a "business" is thi... read more
Business response:
You are dialing the wrong number. Our number is 512-837-0437. You have called another company Custom Plumbing Inc., a construction company, and we have no messages with your name. Please call for help. You will find a listening ear.
This was my second time to call on Custom Plumbing for an emergency situation. The owner, Barry, explained to me over the telephone what his first approach ( and cost!) to fixing my plumbing disaster would be, and then a worst case scenario with another cost estimate. The work proved to be extensive. Custom Plumbing provided professional service, and did a fabulous post clean up. The owner also stood by his over the phone estimate, even though much extra time and product was provided for this job. This is a highly honorable ... read more
Business response:
Thanks for this, Bo! Barry Samsel, Owner
Thank you SO much, Barry and crew! You did a job "above and beyond" replacing our sewer pipe. Not a single bit of collateral damage to my garden. Barry is smart, professional, and a pleasure to work with. With gratitude.
Business response:
Thank you Ann!
Frequently asked questions about Custom Plumbing Services
How is Custom Plumbing Services rated?
Custom Plumbing Services has a 4.5 star rating with 75 reviews.
When is Custom Plumbing Services open?
Custom Plumbing Services is closed now. It will open at 9:00 a.m.
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