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CubeSmart Self Storage
- Self Storage
- Ames, IA
About this business
Location details
315 S 16th St, Ames, IA 50010, Ames, IA, 50010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Bishop was very helpful in getting me all set up over the phone.
Worst storage facility EVER! And I've used several storage facilities over the years. I've looking at the reviews and #StoreLocal's response and, quite honestly, I find it exceptionally disingenuous! My claim's adjuster has reached out MULTIPLE times to get the cause of the mold/moisture, they are NOT responding. This is holding up my claim that I had to file with MY renter's insurance because the insurance I was paying for with StoreLocal, I was told WOULD NOT cover damages! Exceptionally sketchy business practices by this ... read more
Read the local news articles about their recent mold problems and how horribly they treated all of their tenants during that crisis. Don't rent here.
I was able to reserve a space online and get everything confirmed in about an hour. It was a simple process and the employee who helped me, Bishop, was great!
If I could give zero stars, I would. This facility is an absolute nightmare. The first floor was visibly flooded, the entire building reeked of mold and mildew, and both the elevators and stairs were completely inaccessible. That meant I had no way to reach my unit on the second floor—despite just signing a lease earlier this week. When I asked for help, staff made me wait over 30 minutes while they scrambled to figure out how (or if) they could even provide access. In the end, they refused to issue a refund for a unit I cou... read more
Frequently asked questions about CubeSmart Self Storage
How is CubeSmart Self Storage rated?
CubeSmart Self Storage has a 4.2 star rating with 180 reviews.
When is CubeSmart Self Storage open?
CubeSmart Self Storage is closed now. It will open tomorrow at 9:30 a.m.
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