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CubeSmart Self Storage
- Self Storage
- Ames, IA
About this business
Location details
315 S 16th St, Ames, IA 50010, Ames, IA, 50010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
The worst storage unit I have ever used. Their negligence and poor maintenance has led to a mold infestation of the entire first floor. They gave less than a 2 weeks notice (1 of the weeks being a holiday week where people travel) to vacate the already paid for units with no talks of reimbursement or help. It is completely unreasonable to expect the entire first floor to move out with less than 2 weeks notice. Especially when some units have very large items that can't be easily hauled away. Not to mention the damaged items ... read more
This is by far the worst storage facility I’ve used. The management is unresponsive and unhelpful, the property is poorly maintained, and no staff are ever on-site. There’s mold throughout the units as well. I strongly recommend AVODING this place. Stay away!!!!!
They have a mold issue, gave the entire 1st floor less than 2 weeks to vacate with nowhere to go. Asked for a little more time and got a big no way. Had to throw away a good $5000 worth of items because of this issue, and their insurance covers nothing! They won't help with anything either. Just an email saying you must vacate. Then a follow up e-mail of if you need storage again in the future consider us. Are you kidding me?! If I could give zero stars I would. In response to their reply on here…no one has worked with us at... read more
Worst storage facility EVER! And I've used several storage facilities over the years.
MOLD, DECEIT & NEGLECT. Your reply is disingenuous. You claim you can’t discuss individual units because of ServPro, yet when I asked privately whether my unit was contaminated you refused to answer and told me to pay ServPro for an inspection. My contract is with Storelocal, not ServPro; you have a duty to inform tenants—especially those with disabilities and severe mold allergies. You insist you notified tenants “as soon as we received formal confirmation,” but mold complaints on reviews and social media go back years. Sta... read more
Frequently asked questions about CubeSmart Self Storage
How is CubeSmart Self Storage rated?
CubeSmart Self Storage has a 4.3 star rating with 174 reviews.
When is CubeSmart Self Storage open?
CubeSmart Self Storage is closed now. It will open tomorrow at 9:30 a.m.
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