This profile has been claimed by the business owner or representative.
CSC ServiceWorks
- Consumer Services
- Melville, NY
About this business
CSC ServiceWorks is the leading provider of technology enabled laundry and air services. We work to make life easier by providing seamless experiences and world-class service to over 40 million residents & consumers, property managers and owners every day. Our engaged team members look to efficiently serve our customers while always looking for ways to continuously improve our business, increase value, and reduce costs.
Location details
35 Pinelawn Rd Ste 120, Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have not had a functioning card for months including two "dead" cards that never functioned. I've paid $5 each to replace those including fees for money orders as that's what my building requires. I called CSC for them to send me a new one because I really don't think it right for me to pay for cards that never worked, i took the $10+ loss on the first two. It's been nearly FOUR months, 10+ phone calls, five emails and still no card. What's their explanation? We use USPS, it takes time. The energy, time and cost to me beca... read more
Five times contacted because the whole third floor was offline so I carried all my laundry with my bad back down to the second floor and guess what! All the heavy towels I loaded in dryer number 16 and went to pay even though it appeared to be working, OFFLINE. REMOVE ALL THE HEAVY TOWELS AND ATTEMPT TO PUT THEM IN ANOTHER NON-WORKING DRYER. So I should have a working laundry room right outside my apartment but now I have to go back to a laundromat because I'm going to have a stroke attempting to use this company's broken m... read more
Disgusting machines inside. 1/2 of them are always broken. Entire laundry room offline for 3 days with 3 emails and 2 phone calls from apt mgr & me. "Your time is very important to us" on call so i have to hit 3 #s to get to a wait of 10 minuted. I am spending that time posting this review everywhere until a "representative" answers. I doubt they will. Close yourself down or run your biz. Am lobbying residents to ask mgmt for new laundry company. From: cscemailsend4@cscsw.com Sent: Thursday, October 6, 2022 11:17:23 AM To: ... read more
Do not use this company. Machines failed on a regular basis, app fails and so does the use of cc. The services are poor. Cannot get a live person ever.
Do not use this company I have lived in my apartment complex for almost 5 years now and I've been dealing with them all 5 years they take weeks if not months to fix any of the washers only for the washers to work for a few days to weeks maybe if you're lucky this company is a complete joke they can't even come pick up the money out of the washers and once it's full of coins it will not work they do not care if you have a family who needs clean clothes they will never replace a washer they will fix it over and over again for ... read more
DO NOT USE THIS COMPANY!!! I live in a complex that has a contract with them. Their machines are CONSTANTLY BREAKING! And when you call do not expect to be met with an understanding individual. Oh no, they are rude, arrogant, unprofessional, and overall disgusting! I just called because their washer wouldn't stop running and my clothes were locked in. I have been yelled at and told to be quiet so they could talk when I was trying to explain the situation. Their prices keep GOING UP AND THEIR MACHINES KEEP BREAKING! Let me ad... read more
I get ripped off EVERY SINGLE TIME. I have yet to receive a refund. I may have to MOVE bc I cannot use the laundry facilities. Do NOT even consider these CROOKS!
CSC machine ruined my clothes! Repeated attempt to contact them go unanswered. Have photos and documentation. Guess they don’t care!
What a horrible business. The card readers stopped reading on all the machine so a request was put in... the repair was to remove the card readers. Thats like the cable company showing up because you TV box doesn't work, taking the box and leaving you tv antenna from the 70s. For a 1.1 status I guess it is par for the course.
Frequently asked questions about CSC ServiceWorks
How is CSC ServiceWorks rated?
CSC ServiceWorks has a 1.1 star rating with 833 reviews.
When is CSC ServiceWorks open?
CSC ServiceWorks is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com