CSC ServiceWorks

Angela G. 

on Birdeye

3 months ago

I live in an apartment complex that uses CSCSW for their laundry facilities. My laundry card got damaged and I can no longer use it. I have called CSCSW three times to order a new card. Each time waiting on hold for 45 minutes to an hour. Each time I called I was given a time frame of 10 business days. It has been 2 months now since I first called them, and I still do not have a replacement card. The representatives that I spoke with were not helpful at all and one didn't seem to understand that I needed a new card and kept ... read more

Ava G. 

on Birdeye

5 months ago

HALF OF THE MACHINES DON'T WORK WITH THE SHIT APP AND HALF OF THE CREDIT CARD SCANNERS DON'T WORK. THEY OWE ME $1.75 SO FAR!! WORST LAUNDRY APP ON THE FACE OF THE EARTH AND THAT IS SAYING A LOT. DON'T LET YOUR APARTMENT COMPLEX USE THIS SHIT COMPANY!! 

Rock B. 

on Birdeye

5 months ago

Zero Star. Extended Stay America Reston VA should cancel contract with CSC ServiceWorks. 50% of washers & dryers have not worked since December 2022. 50-50 if remaining machines work when paying with debit card. Debit card payment, impossible to date to receive refund. 

April C. 

on Birdeye

6 months ago

New machines were installed for use with the CSC Go app. They have been in barely 3 weeks and have been out of service more than in. CSC refuses to refund the money back to me. The app should show machine out of service when there has been a service request. 

Michael F. 

on Birdeye

8 months ago

I am a resident at an apartment complex in Mesa, AZ. CSC has never provided good service, but it has declined even more so since the Pandemic. Using the app to submit service requests seems to yield little to no result. Mentioning "refund" in the description of the issue yielded nothing. The complex manager finally got involved and received a confirmation of a refund in process for a decent amount. I had saved the backlog of service requests. I was told I would receive a refund in several days. After time had passed, I... read more

Jinette D. 

on Birdeye

11 months ago

My revalue card not working. I reload the card with $25 dollars- now the card reading error. I called several times, calls didn’t get pick up. Two weeks already trying to reach CSCSW, and is impossible.  

Batya Claire G. 

on Birdeye

a year ago

DO NOT USE THIS COMPANY ON ANY LEVEL!!!!!I can't even give this company a 1 star. I have lost so much money without any refund. If you use the app, it's incorrect if the machines are being used or not. The app can say, it's unavailable when it IS available. These machine use very archaic software. Do yourself a favor and go do your laundry at a local laundromat.  

Rebecca L. 

on Birdeye

a year ago

This company does not fix their machines. They never refunded me for for their non working dryers. They never respond to my emails. Bad company that left my clothes wet often.  

Darrell W. 

on Birdeye

a year ago

Do not have this company provide washer and dryers to your location! They come out install their dryers with a 5 minute cool down cycle, you are not getting the drying time you paid for! Their washers and dryers require you to download the CSC app, Or change in quarters! They do not provide a change machine for you! You have to find someplace to get the required money for the machines! Are you going to trust their app? I don't know these people and the current reviews say they are what they claim to be! Customer oriented!