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Crystal Window & Door Systems, Ltd.
- Home Services
- Queens, NY
About this business
Crystal Window & Door Systems high quality products are made-to-order, to insure an exacting fit for any new construction or renovation project. Our vinyl and aluminum window and door products are sold exclusively via a network of authorized dealers and installers throughout the country. In order to best serve our customers with the most appropriate dealer, our regional sales managers are available to discuss your requirements, to best match you with an appropriate Crystal dealer based on the size and scope of your project. ... read more
Location details
31-10 Whitestone Expy, Queens, NY, 11354, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Really great company! I have recently replaced some windows with some Crystal Windows into a customer's home (just started a small contracting/handyman business) and I have to say, that working with Crystal will definitely increase my sales and business. They provided excellent customer service, their prices were competitive, and their lead time was unbelievable. They aren't just about turning a profit, they really do care about the little guys and me. They even had a CSR follow up and call me after the delivery and everythi... read more
We are sorry to hear that this customer’s experience was less than enjoyable. On the day of appointment, our Technicians were held up in a previous appointment involving an elderly homeowner. Our Service Department is trained for our customers’ utmost satisfaction and our Service Representative apologized profusely over the phone and offered her our earliest rescheduled appointment possible. During the appointment, It was discovered that the windows were not manufactured by Crystal. As sign of good faith and the fact that we... read more
I just experienced the worst customer service ever from Crystal Windows this afternoon. Had a scheduled technician appt to measure and assess window frame damage to one of my rental properties. Explained when I made the appt that I did not live there and would need to travel 40 minutes. Appt was for 2-3pm, when they called to confirm they changed the time to 12-2pm. I waited till 1:45pm to call and see if the technician was going to make the appt, they said he was held up and that I should wait til 3pm, at 3 pm they continue... read more
I am a homeowner out of Long Island. These last couple of weeks has been a nightmare for me. No power, flooding, damages from trees and flying debris, the works. Only recently have we began the recovery of normal life. Having a broken window and no power during Sandy & her aftermath would have been extremely dangerous to our health, especially with my toddler around. ConEd was taking too long to respond to the power, so I decided to call Crystal Windows. I was surprised that they had picked up and were extremely helpful and ... read more
To get the job right, go with Crystal. I had a short lead time for my project and they were able to help me out and the service was excellent.
Recently moved into a new apartment with my fiance & we were having a few problems with our old windows. We have heard of Crystal from a friend & decided to contact them via phone/email. They were very nice, and even recommended a certified installer in our area to come install them. They are a lovely shade of dark green to match my furniture. Goes to show that even the little guy counts for them. Five stars all the way.
Crystal Windows was able to get the windows we needed to recover from a small fire in one of our rental units. The fire department broke more windows than the fire caused damage. They worked with out slow insurance company to get the windows quickly without delay to get our units back in service for rental income. The double locks and easy to clean units are very nice but the service you get from this local & family owned company shines over large companies. Getting it done when you needed it yesterday.
Two months ago I replaced all my windows with Crystal windows. When I was doing window shopping I called up five window replacement companies and most of them quoted me crystal windows. I did some researches at their factory showroom and really liked the windows. The house felt much cooler after replacing the windows. I was also told that in the winter they will help to keep the house warmer! Very happy with my purchase!
I had all my windows except the front Bay Windows replaces with Crystal Windows and made the worse mistakes ever. I discovered this winter that they all leak cold air into the house. I called Crystal Windows and they sent a technician to inspected it. The technican claims is installation problem while I found out that the measurement of some of the panel of the double hang windows were not the same on top and bottom. The seal on the windows are thin and bad qualtiy. I had the Anderson Bay Windows in front for over 10 years a... read more
Frequently asked questions about Crystal Window & Door Systems, Ltd.
How is Crystal Window & Door Systems, Ltd. rated?
Crystal Window & Door Systems, Ltd. has a 3.8 star rating with 395 reviews.
When is Crystal Window & Door Systems, Ltd. open?
Crystal Window & Door Systems, Ltd. is closed now. It will open at 7:00 a.m.
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