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2333 Walnut St, Cary, NC, 27518, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 09:00 a.m. to 9:00 p.m. | |
Tue | 09:00 a.m. to 9:00 p.m. | |
Wed | 09:00 a.m. to 9:00 p.m. | |
Thu | 09:00 a.m. to 9:00 p.m. | |
Fri | 09:00 a.m. to 9:00 p.m. | |
Sat | 09:00 a.m. to 9:00 p.m. | |
Sun | Closed |
huge – i walked in the showroom and was instantly impressed. it is so big! after waling around for about a half hour i was probably approached by every salesman. other than that i was very impressed, it makes me want a big truck!
Best Dealership in the Triangle – We recently traded in our low mileage 2002 Toy. Highlander for a loaded 2007 E/B Expedition with CrossRoads Ford of Cary (CRFC). I can actually say it was a pleasant experience. I felt like I drove a hard bargain - they countered - and then we had a meeting of the minds. CRFC (and Bob Esau and Eric) are the kind of people you want to deal with when it comes time to upgrade your ride. No BS, just tell them what you need and you will get an honest deal. Bob even snailmailed me the service reco... read more
Worst Service Department Ever – We have had our 2002 Ford Explorer with 50,000 miles in the Service Department ever week for the past three weeks. We pickup the vehicle and the problems are not fixed. I swear they do trial and error diagnosis. Each time the same syptoms have a different solution at a cost. Avoid Fords. Avoid Crossroads Ford Service Department.
Evasive sales manager (Greg) in used cars – I called reference a truck advertised in the newspaper and spoke with the used car/truck mgr. I asked him about a warranty on used vehicles and he said they did not give one, but I could purchase one. I told him that other dealers I have dealt with in the past normally offer a 30 day warranty on newer used vehicles. He stated they did not as they are such a high volume dealer. He was evasive on some of the other questions I asked. He kept saying, "come on in and we can talk about i... read more
DEALERSHIP IS A FRAUD!!! – Took my Trailblazer in for one of their GREAT DEALS...What a joke!!! They offered me $4500 less than trade in value for my truck!! Then turned around and gave me their grand deal. Marked their vehicle up to sticker price then took the $5000 rebate off which the dealership keeps. You get a better deal going to another dealership and haggling a little..Plus will get a lot more for your trade...Went to a dealership in Graham and got a lot more for my trade and a better deal on the SUV...Don't buy into... read more
Trade-in Amount – Overall would recommend dealership. Staff is friendly. Bought 2005 Expedition 12 days ago. Traded 2000 Expedition purchased new. Pleased with offer except for trade-in amount. Given $1800.00 LESS than Blue Book value for "Fair" trade-in. My trade-in was in excellent condition. Tires had 6000 miles. Told they could not ask more than $8000 for "old" model. Checked inventory of used cars. They have my Trade-in listed for $13,995. Ffeel they did not tell the truth. They want me to give them highest rating when ... read more
Omar's Rating – I had a pretty pleasant experience while purchasing my new Mustang GT at Crossroads Ford. As most of you might expect the sales people are at times a bit too aggressive, but all in all I would reccommend this dealership to my friends. Once I found a sales person that I felt comfortable working with the process was very painless.
Horrible service – I have been to Crossroads Ford off and on in the past year and two months that I have owned my brand new Ford Focus and their service is horrible. This past week has been the worst. I have been there 3 times for the same problem. They claim they couldn't find anything wrong with it first and they are claiming that it is fixed now. My car has been towed 3 times in the past week. It is ridiculous. Their horrible service center is just a reflection of the work that their sales center does. If I knew this info... read more
Crossroads Ford, Inc. has a 4.5 star rating with 4,498 reviews.
Crossroads Ford, Inc. is closed now. It will open at 9:00 a.m.
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