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Crossroads Ford, Inc.
- Car Dealers
- Cary, NC
About this business
Location details
2333 Walnut St, Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Took my 2011 bmw x5 there for trade in on a 2015 Mustang GT and they were not willing to give me more than 17.5K. Even though they said it was in excellent condition. Trade in value per two sites was 25k. On top of that they wanted me to pay full price for their car. I DO NOT RECOMMEND SHOPPING THERE. (Crossroads Ford Wake Forest)
This company is horrible. They lie to your face and pretend to have all kinds of morals. They are the biggest crooks that I have ever came across. I was warned by many other not to go there and now I know why. Do yourself a favor and do business somewhere else!
I went to Crossroads Ford looking for a new 2013 Escape. They attempted to squeeze every $$$ out of me they could get. They pretended to agree to a sale and then come back with a counter option, after option, after option all along attempting to lower the price and what they would pay for the vehicle. They insulted me with a extremely low dollar trade in for my Camry which is in excellent shape. I wasted many hours at this place over three trips. I finally realized they were not sincere about making a decent sale on a new Fo... read more
Great car buying experience – Loved buying my car here. Sadly, my new car is now destroeyed due to a driver not paying attention. But as soon as I can walk again, I am buying my next car from Crossroads. No games, no wasting my time, they treat me like they truly care and they respected my time knowing I had to get home to my kids. The GM truly cares about the customer's experience. I didn't get to meet him in person, but the fowwlow ups I get tell me he truly cares!
Terrible diagnisis! – First, I want to say that I love my Ford F150. Unfortunately, It lost coolant on the way home from work and I had it towed to Crossroads Ford. They told me that the engine needed replacing and would cost around $4000. I could not afford that, so I had it towed to a local repair shop. Crossroads charged me $125 for the estimate. The local repair shop replaced the water hose for $30. It runs like a champ now. I called Crossroads Ford and even though they diagnosed the problem incorrectly, they would not r... read more
Wonderful experience! – I started looking for a new / mostly new vehicle. I had a 2002 Jetta and read good things about the Fiesta. Larry Curtisford was the first to respond so despite several other responses from area dealerships, I responded back to Larry first. Glad I did! I let Larry know what I was looking for in my next car and he suggested looking at the Fiesta and the Fusion and had one of each ready for a test drive. When I got to Crossroads, I was pleasantly greeted by a couple of salesman who immediately summoned ... read more
Broken Windshield – My mom took her Ford Escape to this dealership for some mechanical repairs. I went back a few days later and paid for the repairs and sat in it to drive it out. I realized that the windshield was broken. I brought it to the attention of the mechanical staff and they swore that it was brought there like that. My mom and her brother-in-law said that they left it there without a broken windshield. I took the matter to all levels of management and they refused to take responsibility for it. They all tried to ... read more
Just Plain BAD! – Here is the good: My wife and I decided to trade in our SUV and buy a used truck. We found one we liked on the website, called and talked with the "website sales manager" (he was very nice and educated) so we decided to go in and check it out in person. Now comes the bad: When we arrived we asked for Craig (website sales manager) but were down-graded to Patrick (pawn). Keep in mind I made an appointment with Craig. We went and looked at the truck, liked it, drove it, sat down to talk. DON'T BE TRICKED - THE... read more
Rip Off – I happened to be in the sales room when another buyer was trading in a car. I was interested in the car. The sales agent gave me an approximate price so I said I would wait. After waiting a while, the sales person came back with a much higher price. I told them I was preapproved at the credit union and wanted to know the final price of the car. I had a trade in. The sales agent refused to give me the final price. He tried to do the "payment close" on me. This way I would not know what the true cost of the vehicle w... read more
Frequently asked questions about Crossroads Ford, Inc.
How is Crossroads Ford, Inc. rated?
Crossroads Ford, Inc. has a 4.5 star rating with 4,498 reviews.
When is Crossroads Ford, Inc. open?
Crossroads Ford, Inc. is open now. It will close at 9:00 p.m.
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