Critter Control of Richmond

Elizabeth D 

on BBB

3 years ago

I am basing this review purely on the initial bat and mouse inspection of my home, however based on that, I have to give the company a resounding 5 stars. I had had another company look at my mouse and bat situation, and they could not find the mouse entrances or mouse tunnels, even though i had been catching sometimes 7 mice via traps at a time. They did not mention bat exclusion. Justin of Critter Control quickly found mouse tunnels, two places where mice had been entering the basement(based on eaten acorns), several place... read more

GAIL E 

on BBB

4 years ago

I have used Critter Control several times and I have been very pleased each time. Alan is very knowledgeable and efficient. I would definitely recommend them. 

James R 

on BBB

4 years ago

Critter Control and Keith were excellent...very knowledgeable, professional and timely. 

David N 

on BBB

4 years ago

We had flying squirrels in our attic. I called and scheduled an appointment. Alan came and did an assessment. He is fantastic. He knew exactly what to do and walked us through the entire process. He did some repairs as well as some preventative measures. Everything turned out extremely professional looking. Very pleased. Would definitely use these folks again should the need arise. 

Kim R 

on BBB

4 years ago

Keith C was very knowledgeable with regards to potential rodent problem. He explained his recommendation thoroughly and considered our dog's safety an important part of the equation. Critter Control had quick response time and Keith was on time for the appointment. The pricing was fair. Would not hesitate recommending Keith C and Critter Control. 

MJO 

on BBB

4 years ago

First time using this business and very pleased with the initial meeting. From the start of the process, scheduling the appointment with Rob, it has been a very positive experience. Dan J****** was scheduled to address a mole issue in the yard. He arrived on time and was very knowledgeable about the issue, offering a couple options for treatment. And, he took time to address another issue unrelated to the moles! Follow up appointment is in two weeks so hopefully the experience will continue to be a positive one as to this po... read more

Kathryn W 

on BBB

4 years ago

I have used critter control twice now for critters in the attic and Alan is incredible. He finds where the critters are getting in, gets them out and seals the entry points. Professional, courteous and top notch. 

MAZEL A 

on BBB

4 years ago

Reliable and efficient service. Alan is now performing maintenance visits. Thank you. 

Diana B 

on BBB

4 years ago

Alan arrived when he was scheduled to. Polite, explained what he was doing and why; thorough; gave price estimate.