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Critter Control
- Pest Control
- Columbus, OH
About this business
This company offers nuisance wildlife/pest removal and repairs/cleanup.
Location details
3580 Fisher Rd, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is awful!!!! First off, they had me sign a pad that was blank and he said it was just to approve them to do the service which was not correct. I was told they would leave the trapping cages out for two weeks and they did not. They took the traps in a total of a week due to a holiday in the mist and the locking of the traps on Fridays early morning so Fridays were a waste of time. I paid $247.00 to this company for nothing. I asked for a manager to reach out to me and all she did was give excuses. It wasn't until 5... read more
Business response:
Each customer is quoted our service fee, as well as costs for each animal removal BEFORE we allow a customer to schedule and send a technician to a property. Those fees are approved again onsite before we provide services. A copy was emailed to your account at the time of signing. No fees were charged that were not disclosed by phone before you committed to our appointment. We advise our customers we trap UP TO 10 business days, excluding holidays and weekends. This is also noted in the contract emailed to you in paragraph o... read more
We are very pleased with the service of Critter Control. Sean was prompt, pleasant & informative throughout our process. We will certainly recommend them to others.
Business response:
Thank you for taking them time to provide a review of our service. We are pleased to hear that the process was a positive experience. Have a wonderful week!
Matt was very professional. He took the time to explain his process and what we could expect. He should up when he said he would and very friendly. The repair he made was the work of a craftsman. I highly recommend Matt.
Business response:
Thank you for submitting a review! We appreciate your time and your business. We are happy to hear the issue was resolved. Please don't hesitate to contact us in the future should you, or your family and friends, need assistance. Have a wonderful week.
Matt was very professional and explained the process and kept us updated on progress. Would absolutely recommend.
Business response:
Thank you for the recommendation and for giving us feedback! We are glad to know that all went well. Have a great day!
Great customer service representatives and service technicians, kept me informed through the service. Followed up with me on completion and addressed my questions and concerned.
Business response:
Outstanding! We are thrilled to hear that the entire experience was a positive one. Thank you for posting an online review for our company. We appreciate your time and business. Please don't hesitate to contact us in the future should you need assistance. Have a great day!
I was very impressed with the professionalism and knowledge that Matthew has regarding mice. He presented us with options and I am feeling much more at ease with having a plan to combat the issue. I'm happy to have a quality company like this when in a stressful situation as having mice!
Amanda was friendly and respectful, and she did a great job explaining what needs to be done to address my issue. I will work with this company again if I have any further issues.
Business response:
We are happy the issue was fully addressed and resolved. Thank you for taking the time to provide feedback. We appreciate it! Have a wonderful week.
Matt was knowledgeable, thorough, personable and just what we were looking for in a tech. We wouldn't hestitate to use Critter Control and ask for Matt if needed again.
Business response:
Thank you for the positive review! We are happy to know that you received excellent service. Please don't hesitate to let us know if you need further assistance. Have a great week.
Amanda Quinn is tops. She is very knowledgeable and spends the time to make sure you understand the situation and your options. She works quickly and efficiently. We have called upon Critter Control for service three times over the years and they have never disappointed us.
Business response:
Thank you for your repeat business and for taking the time to submit an online review. We appreciate it. We look forward to assisting in the future with any other wildlife concerns. Have a great day!
Frequently asked questions about Critter Control
How is Critter Control rated?
Critter Control has a 4.8 star rating with 217 reviews.
When is Critter Control open?
Critter Control is closed now. It will open on Monday at 7:30 a.m.
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