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Crest Volvo Cars

4.7

About this business

Location details

6020 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.75,702 reviews
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Lindsey's profile image
Lindsey 
4 years ago

Max was great ! I love my car. 

Business response:

Thank you for your positive review, Lindsey! 

Guru9CVBNW's profile image
Guru9CVBNW 
4 years ago

Prompt and professional salesperson who has also followed up. I did not purchase the vehicle but would buy from Crest Volvo. 

Business response:

Thank you for your positive feedback, Tiff! 

Francis's profile image
Francis 
4 years ago

It was good 

Business response:

Francis, thank you for your 5 star review! 

Guru95H97Y's profile image
Guru95H97Y 
5 years ago

Sales team was very nice but disappointed in condition of car when it was shipped to me. Many scratches. Was presented to be completely clean and was not. I have to have work done on paint to get rid of scratches. Also told it had ceramic finish and it did not. 

Business response:

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Duncan McPhail at Dmcphail@crestvolvocars.com at your earliest convenience. 

Guru9YHJK1's profile image
Guru9YHJK1 
5 years ago

Awesome car buying experience! Our salesman Jimmy Crosby is the best. He answered all of our questions and was right there through the entire process from the very beginning!! He went above and beyond. The finance department and sales director Jeremy Hernandez made the whole sale process smooth. They were amazingly accommodating!! At CREST VOLVO they really roll out the red carpet for their customers!!! They have made a lifetime customer with us. I'm taking my daughter there today for her to look at purchasing her first veh... read more

Business response:

Thank you for your positive feedback, from all of us here at Crest Volvo Cars! 

Jphyn's profile image
Jphyn 
5 years ago

Great car buying experience. My salesman was very nice and helpful. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

George's profile image
George 
5 years ago

Be Prepared for a Scam: I made an appointment to see a vehicle, drove two hours, and was hugely disappointed with the model I wanted to test drive (previous smoker). I was passed to a salesperson that was extremely helpful as my wife and I test drove other models on the lot. Received a fair offer that we wanted to think about over the weekend—then the high pressure began. Had to make a decision the same day or the offer would be rescinded. Called and texted the same day to accept the offer, but I had to physically retur to... read more

Business response:

Thank you for your feedback regarding your experience at our dealership. I do understand your point of view and I sincerely apologize for how things worked out. This must have been very frustrating for you. We had reduced prices of our vehicles for Black Friday Weekend. Saturday was our big night to close out for the month, as we are not open on Sunday, and Monday would be taking care of finishing November with completed paperwork. We had offered for you to finance with one of our banks so that the paperwork would be complet... read more

Guru9DG96N's profile image
Guru9DG96N 
5 years ago

Easy! Kind! No games or run-arounds! Simple! Answered all our questions immediately and were incredibly accommodating when we went to dealership. 

Business response:

Thank you for your positive feedback! 

Brian's profile image
Brian 
5 years ago

Kind and quick responses to all questions 

Business response:

Thank you for your positive review! 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 5,702 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 8:00 p.m. 

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