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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Crest Volvo Cars is a premier Plano Volvo dealership located right in the heart of the city. Shop our large selection of new and used Volvo cars for sale to find the perfect vehicle for you. Our helpful sales staff is here to guide you through a hassle-free purchasing experience that is designed to leave you with the Volvo of your choice, all at exceptionally competitive prices. Test drive one of our deluxe new Volvo cars or take a look at our stock of Certified Pre-owned cars and used vehicles from other manufacturers. In a... read more
Location details
6020 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
It was good
Business response:
Francis, thank you for your 5 star review!
Sales team was very nice but disappointed in condition of car when it was shipped to me. Many scratches. Was presented to be completely clean and was not. I have to have work done on paint to get rid of scratches. Also told it had ceramic finish and it did not.
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Duncan McPhail at Dmcphail@crestvolvocars.com at your earliest convenience.
Awesome car buying experience! Our salesman Jimmy Crosby is the best. He answered all of our questions and was right there through the entire process from the very beginning!! He went above and beyond. The finance department and sales director Jeremy Hernandez made the whole sale process smooth. They were amazingly accommodating!! At CREST VOLVO they really roll out the red carpet for their customers!!! They have made a lifetime customer with us. I'm taking my daughter there today for her to look at purchasing her first veh... read more
Business response:
Thank you for your positive feedback, from all of us here at Crest Volvo Cars!
Great car buying experience. My salesman was very nice and helpful.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Be Prepared for a Scam: I made an appointment to see a vehicle, drove two hours, and was hugely disappointed with the model I wanted to test drive (previous smoker). I was passed to a salesperson that was extremely helpful as my wife and I test drove other models on the lot. Received a fair offer that we wanted to think about over the weekendâthen the high pressure began. Had to make a decision the same day or the offer would be rescinded. Called and texted the same day to accept the offer, but I had to physically retur to... read more
Business response:
Thank you for your feedback regarding your experience at our dealership. I do understand your point of view and I sincerely apologize for how things worked out. This must have been very frustrating for you. We had reduced prices of our vehicles for Black Friday Weekend. Saturday was our big night to close out for the month, as we are not open on Sunday, and Monday would be taking care of finishing November with completed paperwork. We had offered for you to finance with one of our banks so that the paperwork would be complet... read more
Easy! Kind! No games or run-arounds! Simple! Answered all our questions immediately and were incredibly accommodating when we went to dealership.
Business response:
Thank you for your positive feedback!
Kind and quick responses to all questions
Business response:
Thank you for your positive review!
They responded quickly and were friendly. The price wasn't worth the 4 hour trip from Oklahoma City to the Dallas metro so we purchased elsewhere.
Business response:
Thank you for your review!
Confirmed a test drive two days in advance.Spoke with the sales person the morning of to confirm my appointment for 9:30 he said everything was fine.Upon arrival @9:25 he was out doing another test drive. Apparently appointments don’t matter. Oh I gets worse.Finally sales person does decide to help me the vehicle I was there to test drive was taking to the Auction that morning ♀️ So then the sales person tells me I can have them bring it back and He would bring it by my residence to test drive I said ok but I was willing to... read more
Business response:
We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. Please contact Duncan McPhail at Dmcphail@crestvolvocars.com at your earliest convenience.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 5,131 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 7:00 a.m.
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