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Creek Ridge Apartments
- Apartments
- Knoxville, TN
About this business
Location details
5700 Pleasant Ridge Rd, Knoxville, TN, 37912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is absolutely horrible. Mold on walls water is turned off for days at a time. They will not fix anything. Air conditioning was broke I got a motel room and asked for some reimbursement and was told no a/c was an amenity. My refrigerator went out was not fixed for days and food went bad no help. Went with out an oven for o we a month.
Business response:
Thank you for your review of our complex. Although we enjoyed having you as a resident for over 4 years, unfortunately we had to part on negative terms for failure to pay rent. After looking into your maintenance history, I can see your fridge was repaired within hours of your reporting it to the office. At the time you signed your lease, you were informed that although we do not require you carry renters' insurance, we highly recommend it in cases where your property is damaged, or you are unable to reside in your home due ... read more
This apartment complex is horrible. The Manager Jamie Horne likes to get attitude when your on the phone with her and begins to yell and likes to leave dirty messages on the voicemail when things do not go her way. Work orders are not taken serious especially in extreme heat when the air condition units do not produce any cool air. Nor should it be tenants word vs. employees who are rarely seen that are suppose to fix the the problems when work orders come in. Plus there is a problem with pest. They do not take anything seri... read more
Business response:
Dear Mr. Perry, I'm sorry to hear of your unpleasant experience at our community. Please allow me to address your concerns. According to our records, we received an email from you on August 6, 2018 regarding your move out and requesting a call. During the conversation, you became angry and hung up on a staff member. When we attempted to call you back in hopes of reconciling the situation, you declined the call. We left you a message requesting you provide a forwarding address, so we could process your refund. Our records ... read more
RecommendedNice, quiet living older apartments but clean and well priced!!
Business response:
Glad you’re enjoying the apartment, Jennifer! I still can’t believe the odds of it being your apartment growing up 😊😊
Nice, quiet living older apartments but clean and well priced!!
My fiancé and I have been living here for nearly six months and we love it! P.S. Jamie is awesome!
Absolutely awesome place to live!
I absolutely love this place!!! Beautiful apartments! Beautiful surroundings. Very quiet dispit right off of Pleasant Ridge Rd. Fantastic apartment manager, friendly neighbors. I highly recommend living here and if you do decide to join our great community, please mention my name!
Awesome place to live. Very quiet even though it's on a busy street. Management is very quick to deal with any potential issues and maintenance is very courteous and respects your space. I've lived in other places around Knoxville that rent for much much more and not had the same experience. Keep up the good work!
Frequently asked questions about Creek Ridge Apartments
How is Creek Ridge Apartments rated?
Creek Ridge Apartments has a 3.7 star rating with 80 reviews.
When is Creek Ridge Apartments open?
Creek Ridge Apartments is closed now. It will open at 8:30 a.m.
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