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Credit Union 1
- Finance
- Vernon Hills, IL
About this business
At Credit Union 1, our mission is to help more people achieve their economic potential, which benefits our member owners and the communities we serve. This objective allows us to live our vision of being a financial institution that drives family and community success. We welcome you to become a part of the Credit Union motto, “People helping People” and participate in a better way of saving and borrowing money.
Location details
863 N Milwaukee Ave Unit 500, Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very satisfied with kiana she always take care of me every time very professional, no problems what so ever all I can say is that kianam rocks keep up the good work!!????????????
Business response:
We are happy to hear about the excellent service you received at Credit Union 1. Thank you for your review Veronica.
Gretchen U********** was absolutely amazing and very patient with me when trying to purchase my brand new car thru Credit Union 1 Auto Loan. She answered all my questions and was very attentive to my needs in regards to my loan. I would recommend credit union one for auto loans, and I would definitely recommend Gretchen to have as your liaison to get you into your new car!
Business response:
Chynna, thank you for sharing the great experience you had financing your auto loan with Credit Union 1.
Thank you Antonese Evans for your quick and painless loan approval. You really made this stress free.
Business response:
Hi Matthew, thank you for your review! We appreciate your kind words.
Yesterday, I met with Tim K*** at the S********** Branch office. I've dealt with Tim for a number of years now and have always found him to be extremely helpful to solve any of the financial issues or concerns that I have developed over the years. Tim is always friendly and makes one feel like he is a friend. As I recall, he shocked me the second time I met him, by remembering my name from the first meeting. Tim exudes professionalism and appears to be able to answer any Credit Union 1 question with which I am concerned.
Business response:
Hi Mike, thank you for taking the time to leave us such an awesome review! We appreciate you sharing the excellent service you receive when working with Tim.
I go between ***** and the ******* often and CU1 is the only credit union I know that has branches in ********* ******* *** ******. That alone could make it my choice for banking, but more importantly the customer service and attitude of the staff is excellent. In particular, the former manager of my branch, Ashley B., has been a tremendous help to me for over a decade. She has moved on to another position, and continues to be my point of contact whenever I have issues, like recently when a cashier's check got lost in the ma... read more
Business response:
We are happy to hear about the excellent service you receive at Credit Union 1. Thank you for leaving a review.
Edwin M**** from Credit Union 1 from L****** was Amazing. Very patient. Professional and so humble to my needs. Knowledgeable about his job. Passion. Great customer skill. You all have a CEO up in coming. Keep eye on Edwin you all have a star on your hands. Credit Union 1 should feel very grateful to have a Great young soul. Thank you so much Edwin I felt so good when I left.
Business response:
Thank you for sharing the excellent service you received from Edwin. We appreciate your review!
Very satisfied with Teller Mary U*****. She is very professional and pays attention to details. She is an excellent Teller.
Business response:
We are so happy to hear this Ben. Thank you for the review.
Let me start off by saying Theodia B***** from the *** **** ******** is the best! This was my first time financing a car through my credit union/personal banking institution. Not only was he extremely knowledgeable, he was very transparent, informative, easily accessible, personable, and always professional. This was a huge purchase and he was great at informing me the reality of my purchase. I appreciate how patient Theo was with my nervous energy, how he urgently received the answers I needed, in addition to how well he wo... read more
Business response:
We are happy to hear about the excellent service you received financing an Auto Loan with Credit Union 1. Thank you for taking the time to leave a review.
Antonese E**** was the associate we dealt with this morning. She was a pleasure to work with, knowledgeable, concise, answered our questions thoroughly and got us through the process easily.
Business response:
Thank you for leaving a review and sharing the excellent service you received at Credit Union 1.
Frequently asked questions about Credit Union 1
How is Credit Union 1 rated?
Credit Union 1 has a 4.2 star rating with 148 reviews.
When is Credit Union 1 open?
Credit Union 1 is closed now. It will open tomorrow at 9:00 a.m.
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