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Credit Union 1

4.2

About this business

Location details

863 N Milwaukee Ave Unit 500, Vernon Hills, IL, 60061, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.2151 reviews
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Faith K's profile image
Faith K 
2 years ago

This company is a sham. They did not answer the phone during standard business hours and the machine kept rerouting me to leave a voicemail message. They garnered personal information online in order to open the account (which I was excited about regarding the ease of opening a credit union account from my couch) however follow up emails with requests for me to click on odd internet links in order to enter further information piqued my concern. This is a fraudulent company 100% but they're very savvy at making it all look re... read more

Faith K's profile image
Faith K 
2 years ago

This company is a sham. They did not answer the phone during standard business hours and the machine kept rerouting me to leave a voicemail message. They garnered personal information online in order to open the account (which I was excited about regarding the ease of opening a credit union account from my couch) however follow up emails with requests for me to click on odd internet links in order to enter further information piqued my concern. This is a fraudulent company 100% but they're very savvy at making it all look re... read more

Darlene G's profile image
Darlene G 
2 years ago

Shanee S****** was excellent! She was very responsive and helped with all of the details! This bank is top notch, I would recommend to anyone looking for a great banking experience. We use several services with the bank and are very pleased! 

Business response:

Hi Darlene! We consistently aim to provide a premium experience, and we are so happy to hear our team delivered. Thanks for taking the time to leave this review. 

Darlene G's profile image
Darlene G 
2 years ago

Shanee S****** was excellent! She was very responsive and helped with all of the details! This bank is top notch, I would recommend to anyone looking for a great banking experience. We use several services with the bank and are very pleased! 

Business response:

Hi Darlene! We consistently aim to provide a premium experience, and we are so happy to hear our team delivered. Thanks for taking the time to leave this review. 

Darlene G's profile image
Darlene G 
2 years ago

Shanee S****** was excellent! She was very responsive and helped with all of the details! This bank is top notch, I would recommend to anyone looking for a great banking experience. We use several services with the bank and are very pleased! 

Business response:

Hi Darlene! We consistently aim to provide a premium experience, and we are so happy to hear our team delivered. Thanks for taking the time to leave this review. 

lolita F's profile image
lolita F 
2 years ago

C*******, Shaneice Assisted me with my loan application . She was so excellent on what she does. Excellent service and very professional and very detail. thank you so much. Lolita 

lolita F's profile image
lolita F 
2 years ago

C*******, Shaneice Assisted me with my loan application . She was so excellent on what she does. Excellent service and very professional and very detail. thank you so much. Lolita 

lolita F's profile image
lolita F 
2 years ago

C*******, Shaneice Assisted me with my loan application . She was so excellent on what she does. Excellent service and very professional and very detail. thank you so much. Lolita 

Olivia N's profile image
Olivia N 
2 years ago

Thank you Miranda T***** for you excellent service! I appreciate your help at the Rantoul Branch. You rock! 

Business response:

Hey Olivia, Thank you for sharing the excellent experience you had at Credit Union 1. We love when our members have a great experience with us, and we look forward to future visits! 

Frequently asked questions about Credit Union 1

How is Credit Union 1 rated?

Credit Union 1 has a 4.2 star rating with 151 reviews. 

When is Credit Union 1 open?

Credit Union 1 is closed now. It will open on Monday at 9:00 a.m. 

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