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Credit Union 1

4.2

About this business

At Credit Union 1, our mission is to help more people achieve their economic potential, which benefits our member owners and the communities we serve. This objective allows us to live our vision of being a financial institution that drives family and community success. We welcome you to become a part of the Credit Union motto, “People helping People” and participate in a better way of saving and borrowing money. 

Location details

863 N Milwaukee Ave Unit 500, Vernon Hills, IL, 60061, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.2148 reviews
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Melvin F J's profile image
Melvin F J 
a year ago

As a member of Credit Union 1, for many decades, I would like to take a moment to thank a customer representative, Of credit union 1. Maria Vi******** I never had a problem with C.U.1, my entire time, until recently, with her help in solving my mortgage loan, and financial problem at credit union 1 And With her honest, knowledgeable, and very helpful Concerns, in solving my problem I would like to say: Thank you again for your commitment to a loyal credit union 1 member. Melvin J****** 

Brian S's profile image
Brian S 
a year ago

Antonese E**** was very helpful and professional. It was a pleasure, thank you for your assistance. 

Gertrude D's profile image
Gertrude D 
a year ago

Shaneice C*******, Consumer Processor was very nice, expedient, knowledgeable and explained loan process to me well. Thank You!!!! 

Mary S's profile image
Mary S 
a year ago

I’ve been a member for almost 15 years. Their customer service is always stellar and my issues, though rare, always get resolved timely. Most recently, my experience with Antonese E**** was wonderful. She was professional and answered all my questions thoroughly and made me feel like a valued member. 

Vernon R's profile image
Vernon R 
a year ago

Thank you to Shaneice C******** Consumer Processor for listening, educating, and most of all getting what was needed done in a timely manner. Shaneice truly embodies the definition of customer service. A true representative of Credit Union 1. 

Mike H's profile image
Mike H 
a year ago

I've been banking with CU1 for over a decade. I have my checking, savings, mortgage, credit card and loans all under one roof. CU1 has consistently worked to improve their services over the 12 years I have been with them. Their online banking is mostly straightforward and simple, they offer products that are competitive with big banks, and their team is accessible, friendly and local. I've never had a major issue with them in all these years, and the team there has been great to me. Their systems work well with each other wh... read more

Christopher P's profile image
Christopher P 
a year ago

The entire process from application, pre-approved, submitting documents and approval it was less than 72 hours. Antonese answered my questions and made sure that the funds were deposited into my account. 

Ralph N's profile image
Ralph N 
a year ago

I recently applied for a loan with Credit Union 1. The process was easy and fast. The staff (Consumer Processor) that handled my loan was great. 

Kevin O's profile image
Kevin O 
2 years ago

Shaneice Cl****** was amazing and efficient. we closed on a loan within 24 hrs. I will definitely use CU1 again 

Frequently asked questions about Credit Union 1

How is Credit Union 1 rated?

Credit Union 1 has a 4.2 star rating with 148 reviews. 

When is Credit Union 1 open?

Credit Union 1 is closed now. It will open at 9:00 a.m. 

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