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Crate & Barrel

3.8

About this business

Founded in 1962, Crate and Barrel is a chain of department stores that provides houseware, furniture and home accessories. The chain s stores offer a variety of dinnerware, serving dishes, table linens, rugs, pillows, curtains and bath accessories. Its range of furniture includes tables, seats, umbrellas and chairs. Crate and Barrel s stores additionally provide drinkware and cookware, steak knives, and cocktails and beverages. The chain s stores also feature an assortment of corporate gifts, such as candle holders, photo co... read more

Location details

9607 Research Blvd, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8373 reviews
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Terry Hackworth's profile image
Terry Hackworth 
4 years ago

I arrived this morning with $200 in gift cards ready to make a purchase only to be kept standing outside in a line because someone came up with a store capacity of 20 people - "the store is currently full" was what I was told. I completely support businesses working hard to adjust to COVID-19, I own an essential business and have been working/serving clients throughout this whole pandemic. However, what drive me crazy is when stores/companies come up with random/stupid policies that do nothing but make scared people feel "sa... read more

Lori Holden's profile image
Lori Holden 
recommend  Recommended
6 years ago

I have liked the clean lines that make their pieces timeless for over 20 years now. This location has friendly staff that will assist you if you would like help selecting anything from everyday silverware to new furniture for your home. 

David Wagner's profile image
David Wagner 
6 years ago

How does one of two lamps and up arriving without a shade? And why am I left feeling like it's on me to fix the situation? Apparently not too concerning to your associate given customer service I received. 

Aileen Jungers Menchaca's profile image
Aileen Jungers Menchaca 
8 years ago

I love this store! From picking up orders to just browsing, it is always a delight. Employees are always willing to help and go above and beyond to make sure you find what you are looking for. 

Cara Tanner-Walker's profile image
Cara Tanner-Walker 
9 years ago
Matt Cerilli's profile image
Matt Cerilli 
9 years ago

The worst customer service. Spend your hard earned money at a local store with employees who are actually willing to help you out. 

Karen Luna's profile image
Karen Luna 
10 years ago
Mark Thompson's profile image
Mark Thompson 
11 years ago
Lee Sunga's profile image
Lee Sunga 
11 years ago

Frequently asked questions about Crate & Barrel

How is Crate & Barrel rated?

Crate & Barrel has a 3.8 star rating with 373 reviews. 

When is Crate & Barrel open?

Crate & Barrel is open now. It will close at 6:00 p.m.  

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