CraigBurnett_KS on Cargurus
3 years ago
06/01/2018, 01:12 AM
The short review: Buy here with confidence!
There are times in life when you just "know." You know you're dealing with an ethical person. You know you're not going to get cheated. You know you're being treated fairly. My experience with Cragg Motors in Belton, MO, was one of those times.
Ken Cragg and his wife Kim, the only two employees, treat you like old friends the moment you meet them. There's no pretense, no "car dealer slime." that everyone hates. Just two hardworking people who do everything themselves.
My tradein was pretty rough (albeit with fairly low miles), but I got a very fair price for it. And the fixed, no-hassle price of the Ford Transit I bought, was wonderful. Absolutely none of the pressure tactics, none of the "I'll talk to my manager" theatrics. Ken knows the fair price of the vehicle, so that he makes a little money and you still get a great deal. THIS is how car dealing should be.
As I told both of them, I've never felt more comfortable giving a check to someone for a car. It felt like I was dealing with old friends, instead of two folks I just met. After we agreed on everything and I came back with a cashier's check, I was in and out in 40 minutes!
You can bet I will absolutely go to Cragg in the future. Ken and Kim know how it's supposed to be done!