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CP Federal Credit Union

4.0

About this business

Specialties CP Federal Credit Union is a financial institution providing a wide range of financial products and services, including savings and checking accounts, online check ordering services, senior citizens and business checking accounts, and certificates of deposit. It also provides individual retirement accounts, ATM, credit and debit cards, and online banking services. Its additional services include a wide variety of loans and mortgages, including property, automobile, personal, real estate and home equity loans. The... read more

Location details

1100 Clinton Rd, Jackson, MI, 49202, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:30 p.m.
Tue9:30 a.m. to 5:30 p.m.
Wed9:30 a.m. to 5:30 p.m.
Thu9:30 a.m. to 5:30 p.m.
Fri9:30 a.m. to 5:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.0371 reviews
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Alexander Strickrodt's profile image
Alexander Strickrodt 
6 years ago

my debit card is repeatedly not working yet they insist there is no problem with it. my online account isn't working not is my mobile app which I've reinstalled a few times. I can't find am option on the front tree for checking my balance and was told aubergine would call in three days to tell me what it is. I am always treated poorly by staff on phones and in person. the staff at the branches here in Jackson insist there is no 1800 number for CP and I'm not sure that's entirely true. I've messages them but they haven't resp... read more

Jamie Lerma's profile image
Jamie Lerma 
recommend  Recommended
6 years ago

Rita is a perfect example of the ideal employee. My experience was exceptional Rita was very knowledgeable, friendly, professional, and went out of her way to make sure everything was handled well and to ensure I was happy with Cp. 

Cody Moyer's profile image
Cody Moyer 
6 years ago

always getting locked put of my account mfs. have to say ur online banking sucks from the website to the app. I give cp -5 stars 

Anne Maura D'Haene-Grandma's profile image
Anne Maura D'Haene-Grandma 
recommend  Recommended
6 years ago

I LOVE CP Federal credit union. Every time I go into the local branch, the tellers know who I am. That is service. I also recommend their loan department. I’ve gotten a lot of Auto loans through CP over the years. It’s hard to beat their interest rates. 

Sarah Chesney's profile image
Sarah Chesney 
6 years ago

Just about every single time I come to do my banking here (because I don't have any other choice), I'm treated extremely rudely - especially by the tellers in the drive thru. It's astounding how rude they can be and get away with it. 

Stephen Sager's profile image
Stephen Sager 
recommend  Recommended
6 years ago

i love the staff at the Brooklyn Branch. Everyone that works there is always so friendly. if your in Brooklyn stop by and see the staff. also I can't wait for the new branch to open. 

Melody Sutton's profile image
Melody Sutton 
6 years ago

The lady at the front desk was anything but helpful today when I went in. Maybe they should put her at the drive-through so she doesn't have to interact face-to-face with humans. This was the Jackson branch on Parnell Street. I will go out of my way to mason to avoid having to interact with her again. 

Joleen Haystead's profile image
Joleen Haystead 
recommend  Recommended
6 years ago

Great to work with and made my loan application so easy. Thanks!👍 

Amanda Rosenberg's profile image
Amanda Rosenberg 
recommend  Recommended
6 years ago

Being a consumer for over 12 years, I would highly recommend CP Federal Credit Union. I have always had the best of customer service, even during busy times. Working most recently with Rita, on an auto loan, was the fasted turn around I have ever experienced. She made herself readily available for all the questions I had, and was very knowledgeable regarding my options for financing. Even willing to match rates! Phenomenal service! 

Frequently asked questions about CP Federal Credit Union

How is CP Federal Credit Union rated?

CP Federal Credit Union has a 4 star rating with 371 reviews. 

When is CP Federal Credit Union open?

CP Federal Credit Union is closed now. It will open at 9:30 a.m. 

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