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CP Federal Credit Union

4.0

About this business

Specialties CP Federal Credit Union is a financial institution providing a wide range of financial products and services, including savings and checking accounts, online check ordering services, senior citizens and business checking accounts, and certificates of deposit. It also provides individual retirement accounts, ATM, credit and debit cards, and online banking services. Its additional services include a wide variety of loans and mortgages, including property, automobile, personal, real estate and home equity loans. The... read more

Location details

1100 Clinton Rd, Jackson, MI, 49202, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:30 p.m.
Tue9:30 a.m. to 5:30 p.m.
Wed9:30 a.m. to 5:30 p.m.
Thu9:30 a.m. to 5:30 p.m.
Fri9:30 a.m. to 5:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.0371 reviews
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Kasey Lynn's profile image
Kasey Lynn 
4 years ago

CP Federal Credit Union has the worst customer service than I’ve ever seen with a local company! My dad changed insurance company’s on his mortgage with cp and CP has not released the payment! We have been here 3 times and they would rather argue than just submit the payment! He has the money in his account. The supervisor had his arms crossed and was pacing behind my dad, raising his voice, and threatening him! I decided to leave and he was hollering at me down the hallway instead of assisting my dad 

Kimberly Christina's profile image
Kimberly Christina 
recommend  Recommended
4 years ago

I have been with CP Federal Credit Union for 27 years. Absolutely best CU hands down! 

Trevin Fisher's profile image
Trevin Fisher 
5 years ago

Cp takes matters into their own hands and removes money from a Business account to make payment for a personal loan...i know for a fact they can’t do that 

Christina Haughton's profile image
Christina Haughton 
5 years ago

No service available to help people who are victimized by their faulty ATMs on the weekend. RUDE, non-helpful phone staff. 

Sally Jo Metzger's profile image
Sally Jo Metzger 
recommend  Recommended
5 years ago

I want to thank Carol Elder for working with me to get my loan approved!! I have never had such a wonderful experience getting financial help! Would recommend this Credit Union!!!! Thanks again! Sally Jo 

Josh Pryce's profile image
Josh Pryce 
recommend  Recommended
5 years ago

So today was the first time in my 23 years I had to make a call and the person on the other end ACTUALLY HELPED AND MADE THINGS EASIER! Shoutout to CP Federal and the nice woman Donna L from the Clinton branch who helped! 

Cathy Applegate's profile image
Cathy Applegate 
5 years ago

Go somewhere else. CP has caused nothing but headaches for us the last couple of years. Everytime we go out of town, we have to either call the branch, or deal with their fraud line (after-hours) if we use our card somewhere other than Jackson. They also don't tell you that certain stores are on a "do not accept" list of stores that they won't authorize transactions for purchases. We're actually looking at switching banks because of the headaches. My husband had to get a new card 4 times over the course of 6 weeks because th... read more

Clint W. Irwin's profile image
Clint W. Irwin 
6 years ago

Online banking is out dated and the app is not functional. I have to create three separate accounts to receive electronic statements. I can’t transfer on the app from business to personal. I just wasted three weeks changing banks. I regret changing now. 

David Lynch's profile image
David Lynch 
6 years ago

Rate this cr unions financial handling.. Less than poor. Not once but twice experienced the same issues..they sit on ur paper work and do not follow up with clients. .i will be doing my own from now on..after 25 years..i am done with this incompitant work.. 

Frequently asked questions about CP Federal Credit Union

How is CP Federal Credit Union rated?

CP Federal Credit Union has a 4 star rating with 371 reviews. 

When is CP Federal Credit Union open?

CP Federal Credit Union is closed now. It will open tomorrow at 9:30 a.m. 

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