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Covenant Health System

3.1

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Location details

3514 21st St, Lubbock, TX, 79410, United States

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3.1348 reviews
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Anna Castro-Baker's profile image
Anna Castro-Baker 
9 years ago

I go here often, because I am a heart patient. I get blood.urine tests and other tested related to the heart... I had a heart attack in Oct 2014 and the ER doc and nurses saved my life by giving me something that I still don't know what it was today.. then they flew me into Lubbock. I also had another surgery here in April 2015..everyone was nice and professional. I feel comfortable going here and am glad it is close to my house. 

Jesse Mata's profile image
Jesse Mata 
9 years ago

You need to tell the mexican gay guy nurse with the glasses and beard ..to have better customer service..and care for people. ..and stop being rude ...because one day some one is going to be rude back and make his bitch ass cry like the little bitch he is. 

Sara V Delgado's profile image
Sara V Delgado 
9 years ago

Loved it, got the best care there from staff and Dr.David syn! 

Christy Haskins Diaz's profile image
Christy Haskins Diaz 
9 years ago

I am very disappointed in the web site to pay bills on. There is not a phone number to call to get assistance with resetting passwords or user name issues. When I called the billing department they would not send me to an IT person without giving all my information - address, account numbers etc. I asked to speak to a supervisor and they still would not let me speak to a supervisor without getting the additional account information. I just want to pay my bill. I am not in town often and do not wish to pay on the phone or use... read more

Maria Resendez-Uriegas's profile image
Maria Resendez-Uriegas 
9 years ago
Kevin Smith's profile image
Kevin Smith 
9 years ago

Covenant Hospital is a joke. It's 11:45 at night and I've been here for almost 3 hours with severe pain related to a kidney stone. Apparently it's not life threatening enough to have excruciating pain, and flu patients deserve quicker admittance. Too bad the choices of hospitals in Lubbock are so poor. Horrific experience. Next time, I'm just calling 911 instead of being relegated to writhe in pain in a waiting room. 

Trey Johnson's profile image
Trey Johnson 
9 years ago

Worst hospital I've ever been to. Based on staff and atmosphere, completely horrible. Nurse at the front desk for the night shift was shit compared to the day staff. I know because I arrived at 4:00pm and left at 9:30pm and still was not seen. It felt more like I was in jail sitting in the holding tank and not in a facility that is supposed to administer care to people. And for people who "care" for others it didn't seem like any caring was going on just attitude. You guys suck! 

Rebecca Lewter's profile image
Rebecca Lewter 
9 years ago

My son received awesome health care from Covenant's NICU! He was transferred from Odessa and every single one of the staff did an amazing job! 

Diana Rey's profile image
Diana Rey 
9 years ago

My dad was a frequent visitor to Covenant and they took awesome care of him. They were there till the end this morning. Thank you so much! 

Frequently asked questions about Covenant Health System

How is Covenant Health System rated?

Covenant Health System has a 3.1 star rating with 348 reviews. 

When is Covenant Health System open?

Covenant Health System is open now. It is open 24/7. 

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