This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Covenant Health System
- Medical Centers
- Lubbock, TX
About this business
Location details
3514 21st St, Lubbock, TX, 79410, United States
Get directions
I have been waiting in the Emergency Room since 7 o clock. It’s now midnight. I came in bc I had a seizure and hit my head several times. They have taken multiple people back that arrived after I did. And to top it off there is a patient who is undressing and causing a scene every hour making everyone uncomfortable however, no one is doing anything about it especially the nurses and police officers. I’m guessing he’s a regular bc they all know his name.
Business response:
Hello, Natalee. We certainly hope you are feeling better. We never want our patients to feel this way about their experience. We can understand the frustration that comes with waiting in the Emergency Department. Our ER departments are triaged in order of severity, which sometimes leads to longer wait times. If you have additional details you wish to share, please feel free to send us a P/M.
I went there originally for my epilepsy and since I do not have insurance I go through the "Epilepsy Foundation" (God bless this organization). However, my neurologist (like many others) don't really care much about Epilepsy nor his patient's and their care. When I switched neurologists thankfully, my new doctor told me that my previous Neurologist had put in my chart/health notes that I just had migraines when in fact I actually have about four different types of seizures including the ones where you lose consciousness AKA ... read more
It’s not Covenant Health I don’t like they were purchased with St Joseph and I tried to pay my bill on like I have always done and Ihave been locked out of my account. I have called billing department multiple times over last several months and all I get is a recording msg put on hold up to 27 minutes emails I have sent no response Today I called and requested a manager voicemail is all I got. This billing department is the worst.
RecommendedI was referred to the breast center there for a biopsy and the staff were awesome. they really care about their pts. I highly recommend them.
Is it the hospitals adgenda to let ppl suffer now? why arent you treating Billy Pierce? ppl need to look it up & see what this Veterans leg looks like. Its literally rotting away & he is not being helped with Pain Medication. Geez, no wonder the Veteran Suicide rate is up, not to mention civilian suicides. How in the F is this acceptable? What good is modern medicine if you let ppl suffer????
The hospitals poor treatment of veteran Billy Pierce is starting to flood social media. Billy's leg is wasting away from sepsis but all the hospital cares about is creating another COVID-19 victim by placing him into quarantine without having any symptoms of the virus and before test results came back!
Treat people in pain with compassion. You anti-pain medication zeolots are taking modern medicine back to the dark ages. What in the HELL is going on with that man's leg? Treat his pain!
Billy Pierce has a leg that is rotting from sepsis. He was given Tylenol for 2 days. Him and his wife had to fight for pain medication. Surgery won't happen, unless he takes a covid test, but you won't give him the test, with no symptoms. That's not fair. This man could die from that! That man fought for our country!!
They have really dropped the ball with veteran Billy Pierce! They have done nothing but give him the run around. His leg is rotting off from sepsis and we had to fight just to get pain control! Unacceptable
Frequently asked questions about Covenant Health System
How is Covenant Health System rated?
Covenant Health System has a 3.1 star rating with 348 reviews.
When is Covenant Health System open?
Covenant Health System is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com