Cottonwood Crossings Apartments

Mridu P. 

on BBB

6 years ago

Unorganized, unresponsive, unreasonable & unfair! Lease renewal was a nightmare. Staff turnover quicker than you can blink. No accountability. No responses to emails. Contacted corporate and the receptionist hangs up on you each and every time. Posted on the only FB page I could find for JRK and instead of responding to my concerns they kept deleting my comments ...and then eventually disabled them. Called the tenant relations line and it rings forever to eventually end up in vmail with a mailbox that is full. Went in every ... read more

Eunice T. 

on BBB

6 years ago

This company is evil, all they want is money. They do not care about their residents and teach their manages to cut people off and not listen. I see this on various reviews, where the management will not listen and not talk to you, unprofessional.....hang up on you, put you on hold and not return. The bill has bogus charges on it and no one seems to be able to explain to me what they are....charges from months I have already paid. They are evil. 

Evan B. 

on BBB

6 years ago

I am a resident at one of their properties. The Villas in Westerville OH. I was blackmailed and swindled. We were the best residents possible. Responsible, quiet, and paid every rent early. I have been disrespected and ignored by staff and JFK the parent company. hey incorrectly charged me as I moved out even though they owned me $150 from a deposit. This charge was them immediately sent over to a collections agency. I still call them almost every day trying to sort it out and I would gladly work with them even though it's t... read more

Elizabeth E. 

on BBB

6 years ago

I rent at The Vue Apartments in Portland, Oregon. The best thing I can say about them is at least they finally got rid of the bed bugs. It's a terrible, filthy place and they apparently have no intention of making it any better. In fact, it gets worse by the day. Do yourself a favor and don't rent from these people. 

Mr P. 

on BBB

6 years ago

I am a resident at one of their properties and just tried calling their main number. A woman named Jessica picked up the phone and transferred me to another number where no one picked up ...I then called back and the phone stopped ringing so I tried several times. After one ring it would stop ringing. I had a feeling she was putting me on hold or something like that so I called from another number. Sure enough she picked up and didnt even let me finish speaking before she either put me on hold ...so I called back AGAIN and o... read more

edwin k. 

on BBB

6 years ago

JRK will not return my call in regards to my car being towed. The front office lady just hangs up when they see its me calling very unethicl. 

Juan T. 

on BBB

6 years ago

I live at ********** Lake Apartments in Fort Worth. This company is refusing to hold their end of picking up trash from my apartment as agreed in my lease. This management company refuses address issues with their subcontract. 

Jason B. 

on BBB

7 years ago

We rented an apartment at ******* Bay and it was an abomination from the beginning. The office staff in incompetent and the mis-management is astounding. The Property Manager is only person that do anything other than getting you into a lease. And she is frequently not there, leaving early, coming in late, at least that is what your told when you call the office. You have to go in and try to catch her. And when you do you placates you and tries to get you out a fast as possible. And nothing will be done about you concern. Th... read more

Mike M. 

on BBB

7 years ago

Worst company ever. Never had a company be so unprofessional before. We called to ask for an email address and they hung up and wouldn't answer the phone again.