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Corporate Office - Sam's Xpress Car Wash

3.4

About this business

Sam's XpressA Car Wash is conveniently located with multiple locations in the Carolinas. As an express car wash we offer an automatic car wash with crew members guiding you on the conveyor for comfort and ease. After the wash use our self-serve vacuums that are included with any car wash purchase. With every wash, you'll leave with a clean car guaranteed. If you are ever unsatisfied with your car wash, let a crew member know and they'll immediately correct it! Our facilities are new, innovative, and always keeping up with cu... read more

Location details

7935 Council Pl, Matthews, NC 28105, Matthews, NC, 28105, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.421 reviews
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John Sferro's profile image
John Sferro 
on Google
2 months ago

Still satisfied overall, but have become increasingly concerned with amenities being discontinued. E.G. no coffee, no spray bottles. And, of course, the cost of membership keeps rising. Also, the drying portion of the wash is very inconsistent. 

J T's profile image
J T 
on Google
5 months ago

I was successfully refunded for a year of membership that I didn't use. The only reason why it's not 5 stars is because I think it should be more difficult to accidentally sign up for a membership, or it should force you to enter in an email that automatically sends you invoices for each payment. This will prevent people from being mysteriously charged for unused months. The customer service was great. 

Jalen T's profile image
Jalen T 
on Google
5 months ago

I was successfully refunded for a year of membership that I didn't use. The only reason why it's not 5 stars is because I think it should be more difficult to accidentally sign up for a membership, or it should force you to enter in an email that automatically sends you invoices for each payment. This will prevent people from being mysteriously charged for unused months. The customer service was great. 

john mcnair's profile image
john mcnair 
on Google
9 months ago

Please warn about this business and the policy of no refund that is crazy it 2024 most every business will refund your money don't use them the woman at corporate office is very rude they a bunch of very rude and unprofessional .Wow 

Jas's profile image
Jas 
on Google
a year ago

First let me say the employees at the car wash locations were always friendly and helpful. This business charged me for well over a year for a service I didn’t use once. I went into their Mooresville location to cancel and found out months later it still hadn’t been canceled. I called customer service and the receptionist was very rude in her tone and in my request for the membership to be canceled. To top it off I was only refunded for the last three months. Save yourself the trouble and go elsewhere, definitely do not sign... read more

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Frequently asked questions about Corporate Office - Sam's Xpress Car Wash

How is Corporate Office - Sam's Xpress Car Wash rated?

Corporate Office - Sam's Xpress Car Wash has a 3.4 star rating with 21 reviews. 

When is Corporate Office - Sam's Xpress Car Wash open?

Corporate Office - Sam's Xpress Car Wash is open now. It will close at 5:00 p.m.  

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