Coos Bay Toyota

theseakrs 

on DealerRater

13 years ago

This dealership was wonderful. They didn't have what I wanted when I first went,(wanted something very specific) however they kept looking until they found the right car for me. If they don't have what you are looking for on the lot, I recommend giving them the chance to find the car you want rather then leaving the area. It might take a little more time but it is more then worth the wait. This dealership cared that I would be happy for the long term. I have never had such a good experience buying a car. If a new or used car... read more

Robert Burns 

on DealerRater

13 years ago

From the moment I inquired about buying a new truck to the day I drove it off the lot I was treated wonderfully. I was able to tell Bambi what i was looking for and she was able to get exactly what i wanted and was always prompt with answers to my questions. I had no intentions of buying online but Bambi made it so easy and effortless. When i arrived to pick up my truck on the lot Kelly was very helpful and courteous. He show me how everything worked and answer all my questions. The time I spent on paperwork was minimal, tha... read more

Kalie 

on DealerRater

13 years ago

I went through the Costco.com/autosaver program. Bambi was absolutely wonderful with locating the vehicle and at the price I wanted. The process went so smoothly from the time I started online, the telephone calls, emails, and finally meeting to pick up my new 2012 Corolla. It was Izzy's first week there and had he not appologized for going slow I would not have known as slow is not what I would have called it. Since I did the online credit application then when I was passed on to the Finance Manager (sorry I forgot his name... read more

bbsalmon 

on DealerRater

13 years ago

Great service!! I needed a new headlight. Coos Bay Toyota staff stayed past normal working hours to enable me to come by and get it installed before my long drive to Portland. Thanks so much! -Bill Bradbury 

dancergirlnw 

on DealerRater

13 years ago

Had to be towed 120 miles after being stranded by a bad inverter(recall boj) Jerry held his mechanic there on new year eve weekend for me to diagnose the problem, very friendly and reassuring. Got to eugene later with a second tow. He was very helpful. Great attitude and service. 

bledford52 

on DealerRater

13 years ago

I had a very pleasant experience with coosbay toyota's staff, mostly Rick, he was just awesome salesman!!He got me in too my 2010 toyota matrix that i just love!! And Rick went out of his way too make sure I got my car on christmas eve and he delivered it too me...thank you sooo much for everything.. 

richruppert 

on DealerRater

13 years ago

The quality of the customer service and the excellence of the actual servicing of the car makes the four hour round trip worth it. We own a 2004 Prius and knew eventually we would purchase another one. While the 2004 was being serviced in November I discussed the 2011 with Rick and Steve. They didn't have the one I want on the lot, but found one some miles away. Steve carefully explained in detail the differences between the 2004 (we have the top of the line) and the 2011 (Prius IV). We were considering a 2011, but were lean... read more

AZ263 - Kupka 

on DealerRater

13 years ago

I am so pleased with the excellence in customer service at Coos Bay Toyota. From the ladies at the front desk to the parts department (thanks Mike) to the work by the service department I encountered high standards, promptness and attention to detail all in a friendly, clean, orderly atmosphere (even the ladies room was clean and cheerful). I was especially impressed with Jerry the Service Dept Manager and the way he conducts his operation. The shop is busy and well-ordered - (no cursing - no sense of carelessness) and Jerry... read more

steve_paw 

on DealerRater

13 years ago

We appreciated the honest, prompt responses from Coos Bay Toyota. They made the car purchase process very simple and pleasant. It was worth the drive from Beaverton to Coos Bay.