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Continental Management
- Real Estate
- Cleveland, OH
About this business
Location details
2012 W 25th St, Ste 810, Cleveland, OH, 44113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is awful! They have charged me late fees when they send my payment books after the payment due date. I have called and send emails with no luck on this. They keep charging me over $400.00 per month and my monthly payment is $297.00 per month. I have tried calling and sending emails but nothing has happened. I reported a broken wood pole on the outside of our my condo. Instead of fixing it, they pulled it out and pulled out a second one. It looks terrible. This company has been a nightmare. I plan on mov... read more
The management company in general is very bad at responding to questions/ requests from tenants and owners. The staff in general has a very bad customer service approach which I believe starts with Annah Villnuve. Additionally access to the association board who supposedly represents me as a homeowner is not available. This has been going on for a number of years.
If could give less than one star I would . They never responr to emails or return calls !!! They lie about everything. The maintenance is the worst don't repair anything there are countless safety issues this is unacceptable
Jeanne responds to emails very promptly & addresses the situation in a timely manner. I had Continental Mgmnt at my other condominium that I lived at. before moving into my current condo 6 years ago. I thought they were always very good.
I had a snow plow problem and I e-mailed Jeanne at CM. She answered my e-mail promptly and got the problem taken care of almost immediately. In our 5 years here we have not had any problems with CM
ABSOLUTELY TERRIBLE , seems they just don't care . I have been getting the neighbors together to put our fees into an Escrow account to see if that helps .
I'm trying to think of something positive right now. I'll have to wait until I see if my request is fulfilled after 4 attempts. It's our suppliers who are at fault, not the management company. We should have a clause in all our future contracts that charges them a fee when they do not service as agreed. Talk never motivates, money does!
So far a "1" - Called and emailed about a structural damage/roofing problem and it took 4 tries to get the manager to email me back. Plus they are stalling on the annual meeting when they can handle this via Zoom.
Continental Management, once not bad organization, now turned into bunch of croocked, arrogant, incompetent people. Lately, using COVID-19 as exuse, they keep our pool closed, while all neighboring communities, included the cities, have opened theirs. Guess, they want pocket the money, that suppose to go for the pool.No proper way of communication, they create so much bureaucracy, playing with self given titles. They forgot that they exist for us, it's our choice, if we have them or not. Wish, we will go with someone else. W... read more
Frequently asked questions about Continental Management
How is Continental Management rated?
Continental Management has a 2.4 star rating with 59 reviews.
When is Continental Management open?
Continental Management is closed now. It will open tomorrow at 9:00 a.m.
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