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Continental Management
- Real Estate
- Cleveland, OH
About this business
Location details
2012 W 25th St, Ste 810, Cleveland, OH, 44113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received my coupon book on December 31 with a due date of January 1. I took the payment to the post office on January 2, the first day they were open. I spoke with my neighbors. One told me she had already talked to Marcy and Marcy said the coupon books were mailed LATE. I just received an email stating I owed the late fee. Since they were sent late and I paid the fee as soon as it was possible, I don't feel that I should have to pay it.
Chis Mack and Marcy Dlugoss have got to be the most incompetent people I have had the displeasure of having to communicate with! Between, the lack of communication, condescending comments and attitude, these two in particular should not be allowed near the general public! They both lie and act like little toddlers when confronted!
I had a sizeable amount withdrawn from my account with no notice and can't get a statement showing why or to whom my money was sent. Many requests for information from Marci get me nowhere. Is there a way to Continental directly?
ABSOLUTELY TERRIBLE COMPANY!!!! I have tried multiple time to get in contact with someone from the HOA over the last 6 or 7 months regarding the landscapers they hired, and regarding quite a few things that need to be addressed in our development. They have not responded once! The first email that I sent had quite a nice and pleasant tone to it. The second email still had a nice and pleasant tone to it. Then the third email wasn't as nice, and then the fourth, and so on. I'm so frustrated. Every time I call, I talk to someon... read more
ABSOLUTELY TERRIBLE COMPANY!!!! I have tried multiple time to get in contact with someone from the HOA over the last 6 or 7 months regarding the landscapers they hired, and regarding quite a few things that need to be addressed in our development. They have not responded once! The first email that I sent had quite a nice and pleasant tone to it. The second email still had a nice and pleasant tone to it. Then the third email wasn't as nice, and then the fourth, and so on. I'm so frustrated. Every time I call, I talk to someon... read more
No follow through. Can't use the portal. I feel they have too many hoas for the # of employees they have. Too many requests & emails for them to handle efficiently. Would never recommend.
No sense of customer service, arrogant and dismissive. Completely ignores requests of residents, especially Marcy.
I have never dealt with a company that takes forever and seems to blow off important issues regarding how things are going at the condo development. We have contacted the police regarding an issue and they said that it needs to be dealt with by the hoa. Well today I got a email almost a week after calling and raising hell, to contact the police. This company just doesn’t want to deal with unruly renters and residents. What a shame!
This company is awful! They have charged me late fees when they send my payment books after the payment due date. I have called and send emails with no luck on this. They keep charging me over $400.00 per month and my monthly payment is $297.00 per month. I have tried calling and sending emails but nothing has happened. I reported a broken wood pole on the outside of our my condo. Instead of fixing it, they pulled it out and pulled out a second one. It looks terrible. This company has been a nightmare. I plan on mov... read more
Frequently asked questions about Continental Management
How is Continental Management rated?
Continental Management has a 2.4 star rating with 58 reviews.
When is Continental Management open?
Continental Management is closed now. It will open tomorrow at 9:00 a.m.
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