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Continental Management

2.5

About this business

Location details

2012 W 25th St, Ste 810, Cleveland, OH, 44113, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
2.555 reviews
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Michael P.'s profile image
Michael P. 
on Birdeye

6 months ago

ABSOLUTELY TERRIBLE COMPANY!!!! I have tried multiple time to get in contact with someone from the HOA over the last 6 or 7 months regarding the landscapers they hired, and regarding quite a few things that need to be addressed in our development. They have not responded once! The first email that I sent had quite a nice and pleasant tone to it. The second email still had a nice and pleasant tone to it. Then the third email wasn't as nice, and then the fourth, and so on. I'm so frustrated. Every time I call, I talk to someon... read more

Michael P.'s profile image
Michael P. 
on Birdeye

6 months ago

ABSOLUTELY TERRIBLE COMPANY!!!! I have tried multiple time to get in contact with someone from the HOA over the last 6 or 7 months regarding the landscapers they hired, and regarding quite a few things that need to be addressed in our development. They have not responded once! The first email that I sent had quite a nice and pleasant tone to it. The second email still had a nice and pleasant tone to it. Then the third email wasn't as nice, and then the fourth, and so on. I'm so frustrated. Every time I call, I talk to someon... read more

Bonnie H.'s profile image
Bonnie H. 
on Birdeye

8 months ago

No follow through. Can't use the portal. I feel they have too many hoas for the # of employees they have. Too many requests & emails for them to handle efficiently. Would never recommend. 

Rebecca B.'s profile image
Rebecca B. 
on Birdeye

11 months ago

No sense of customer service, arrogant and dismissive. Completely ignores requests of residents, especially Marcy. 

cyndi p.'s profile image
cyndi p. 
on Birdeye

11 months ago

I have never dealt with a company that takes forever and seems to blow off important issues regarding how things are going at the condo development. We have contacted the police regarding an issue and they said that it needs to be dealt with by the hoa. Well today I got a email almost a week after calling and raising hell, to contact the police. This company just doesn’t want to deal with unruly renters and residents. What a shame! 

Nancy C.'s profile image
Nancy C. 
on Birdeye

a year ago

This company is awful! They have charged me late fees when they send my payment books after the payment due date. I have called and send emails with no luck on this. They keep charging me over $400.00 per month and my monthly payment is $297.00 per month. I have tried calling and sending emails but nothing has happened. I reported a broken wood pole on the outside of our my condo. Instead of fixing it, they pulled it out and pulled out a second one. It looks terrible. This company has been a nightmare. I plan on mov... read more

James K.'s profile image
James K. 
on Birdeye

a year ago

The management company in general is very bad at responding to questions/ requests from tenants and owners. The staff in general has a very bad customer service approach which I believe starts with Annah Villnuve. Additionally access to the association board who supposedly represents me as a homeowner is not available. This has been going on for a number of years.  

Eddie F.'s profile image
Eddie F. 
on Birdeye

a year ago

If could give less than one star I would . They never responr to emails or return calls !!! They lie about everything. The maintenance is the worst don't repair anything there are countless safety issues this is unacceptable  

Susan S.'s profile image
Susan S. 
on Birdeye

2 years ago

Jeanne responds to emails very promptly & addresses the situation in a timely manner. I had Continental Mgmnt at my other condominium that I lived at. before moving into my current condo 6 years ago. I thought they were always very good. 

Frequently asked questions about Continental Management

How is Continental Management rated?

Continental Management has a 2.5 star rating with 55 reviews. 

When is Continental Management open?

Continental Management is open now. It will close at 5:00 p.m.  

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