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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I was very impressed with all that transpired with my purchase of a new refrigerator from Conns Home Plus. My Kenmore refrigerator lasted only three years before the LG compressor that came with this unit stopped working. I spent over two weeks trying to get a replacement and couldn't find one. They were all on back order!. I went to Conns Home Plus and two days later I had a new refrigerator and everything went so smoothly. From the purchase through the delivery and set-up, it could not have gone any better. I appreciate ev... read more
Business response:
Ben, Thank you so much for the great review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
My first time at Conns the staff was great I was greeted when I walked through the door someone came right over very polite and very nice young man very helpful I will definitely be a Conns customer from now on
Business response:
Angelia, Thank you for your review. We will share this with the store team to let them know how we are doing. We look forward to working with you again.
Thought this was great as I needed a new bed and gave me credit. That was delivered on time everything was fine first payment was good second payment I made with a credit card they said it failed and put my account in collections I have proof the credit card payment posted to my account yet they didn't update their system I'm still receiving collection notices even though my account has been paid on time every payment. This place is a scam this was the worst decision I've made I'm going to see if I can take a loan out to pay... read more
Business response:
Stephen, Thank you for reaching out to us with your concerns. We apologize for any inconvenience this may have caused. We show that your concerns have been addressed through a different platform. If you need further assistance, please contact us at BBBreview@conns.zendesk.com.
THIS COMPANY HAS BEEN A NIGHTMARE TO DEAL WITH.. ( deliveries before my order was correct, no customer service.. Now they want to charge us more for less. they are a rip off company and I will never deal with them again! They have made entirely too many mistakes, and we had to take things off the show room floor, ( beciuae the gave y order to someone else) and supposed to get a discount , then the bed was not gonna be in stock so we had to go choose another bed which by the way was cheaper than the first bed. then the bed di... read more
Business response:
Karla, Thank you for bringing this matter to our attention. We can assure you that this is not the way we want our customers to feel. We show that your concerns have been received and reviewed. If you need further assistance, please contact us at BBBreview@conns.zendesk.com.
The worst purchase expert of my life! They have keep my $500.00 I paid to bring down my payments, not paid as a deposit! They delivered the wrong model of carpet, density as well as color! I have never responded to me about this except they won’t give me back my deposit. It’s the first time I’ve ever experienced a merchant expect me to accept a purchase that I did not order! Yes I ordered carpet but not the one they delivered. I have asked for a refund and a return of my deposit of my $500. They did not live up to their cont... read more
Business response:
Carl, We are sorry to see that you have not received your refund and can assure you that we are here to help. We have located your information and will be in contact with you directly.
Excellent service!! Have used 3 times and very pleased with service.
Business response:
Judy, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
They always treat me like a valued customer and know me by name when I walk through the door!
Business response:
Mark, Thank you so much for taking the time to leave us a rating. We look forward to working with you again.
The customer service at Conn's is abysmal. I paid for some appliances and fell behind on my payments so I had to speak to the department that deals with payments and calling them to pay off my bill is never easy. Every time I call they fuss at me, berate me, give me a hard time, and make it difficult for me to pay on my bill. The individuals in this department have no customer service, are nasty to me every time I call in to pay my bill, are pushy, and rude for no reason. I shouldn't have to deal with this treatment every ti... read more
Business response:
Heather, Thank you for bringing this matter to our attention. We can assure you that this is not the level of customer service we strive to provide our customers. If you need any further assistance, please contact us at BBBreview@conns.zendesk.com.
You called and said that you were going to warranty out the loveseat because it wasn't repairable. The person on the phone said that you still carry it and just go to my local Conn's and they would get it ordered. So I go to the Conn's where I originally purchased the couch. Bruce was the associate that helped me. Good kid. Well he informs me that you no longer carry that couch and I would have to pick out a different set. Which I find funny since I was told your warranty department had called the store and the store told th... read more
Business response:
Thank you for reaching out to us with your concerns. We apologize for any inconvenience this may have caused. We have located your information and will be in contact with you directly.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open at 10:00 a.m.
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