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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Conns did a great job with helping me find my selection. The staff was friendly.
Business response:
Hi Jose! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
Just purchased a washer and dryer from Conn's. They had a wide selection to choose from. The pair we picked were on sale at a great price! Betty, our salesperson was awesome! She was fast, friendly and very knowledgeable! We made the deal on Saturday and they were delivered on Sunday an hour early! The delivery men were fast and professional. They had the machines tested and running in no time. I definitely recommend Conn's!
Business response:
Hi Ben! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
Awesome customer service also they were on time for delivery.
Business response:
Hi Jorge! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
Very good service from the beginning to delivery ! the employee was nice and explained everything good!
Business response:
Hi Rudy! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
Conn's is the shadiest company I've ever dealt with, they delete your logs of payments online and have a "back office" that has no contact information. Shady practices all around on customer service. I needed my account information which should be available readily and they have to submit requests that will be fulfilled days later, but again they delete all payment information after a month. And do not report current balances to credit bureau's, how is my balance $2016.00 when my total balance is $1253.00
Business response:
Tre, Thank you for contacting us regarding your concerns. We're sorry to see that you are experiencing issues with your online account. It is not in our guidance to remove any online payments our consumers make as we do not have the access to remove your online payment history. We were able to locate your account and show that you did reach out to us requesting to receive a copy of your payment history which was emailed to you on two separate occasions that same day. In regards to reporting information, we are obligated to r... read more
Very fast delivery and setup very professional service will go back for future purchases
Business response:
Hi Jorge! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
Amazing! I recommend to that place, very friendly and helpful!
Business response:
Erika, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Website says we can pick up item next day on Tuesday from the warehouse #144 @ 2470 Airport Blvd, Bldg 3, Suite D Aurora , CO 80011 (Conn's Website hours say Mon-Sun: 11am-6:00pm). Google maps says they are closed Tuesdays and multiple reviews say they drove up over an hour away and the warehouse was closed Tuesday. Also the website offers free shipping while in the cart. When you click the option for free shipping, it adds $99 for a delivery fee. I would add screenshots if BBB let me. Sounds like they are definitely trying ... read more
Business response:
Thank you for reaching out to us regarding your concerns with your recent purchase. Although we offer a next-day pickup service, all orders must be processed first. Once we have processed your order, you will receive an email confirmation informing you that your order is ready for pickup. In addition, we reviewed your order and confirmed that we are currently offering free delivery in your area. If you have any further questions or concerns regarding your purchase, please contact us at bbbreview@conns.zendesk.com.
They are a good place to buy from. But thrie customers service is bad . They will not help you fix your problems with them
Business response:
William, Thank you for reaching out to us and sharing your experience. We can assure you that this is not the way we want our customers to feel. We show we have recently spoken with you and were able to address your concerns. If you need any further assistance, please contact us at BBBreview@conns.zendesk.com.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open at 10:00 a.m.
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