Connexus Credit Union

Dwight K 

on BBB

a year ago

Please do yourself a favor and do not join this credit union. They are very deceptive and discriminatory in their practices. They will require certain things from one person that they will not require from another person. Their application will ask for identification requirements and once you meet those requirements, they will come back and ask you for different requirements which contradict their application. I tried to join to open a savings accnt. Their online application was pretty easy. When I got to the ID requirement ... read more

Dwight K 

on BBB

a year ago

Please do yourself a favor and do not join this credit union. They are very deceptive and discriminatory in their practices. They will require certain things from one person that they will not require from another person. Their application will ask for identification requirements and once you meet those requirements, they will come back and ask you for different requirements which contradict their application. I tried to join to open a savings accnt. Their online application was pretty easy. When I got to the ID requirement ... read more

Gerard H 

on BBB

a year ago

Absolute nightmare in dealing with CCU. We opened 5 year CD's and in less than this time they decided to consider our accounts "abandoned property". They 100% lied when we asked them to provide information on how thy attempted to contact us. They couldn't provide the information, times, dates, methods, even though we've dealt with them across multiple type of accounts. We've spent the last two days fighting with them to provide documented assurance that our funds are still in their institution, but somehow they can't provide... read more

Gerard H 

on BBB

a year ago

Absolute nightmare in dealing with CCU. We opened 5 year CD's and in less than this time they decided to consider our accounts "abandoned property". They 100% lied when we asked them to provide information on how thy attempted to contact us. They couldn't provide the information, times, dates, methods, even though we've dealt with them across multiple type of accounts. We've spent the last two days fighting with them to provide documented assurance that our funds are still in their institution, but somehow they can't provide... read more

Joanna B 

on BBB

a year ago

I feel like Im being Stolen from! They are giving me problems with paying an extra 1000 to my principal pmt!!!! Trying to keep me in debt w them..... 

Joanna B 

on BBB

a year ago

I feel like Im being Stolen from! They are giving me problems with paying an extra 1000 to my principal pmt!!!! Trying to keep me in debt w them..... 

Am W 

on BBB

a year ago

I am an RV dealer and work extensively with banks and credit unions across the country. Based on my experiences handling a payoff for a mutual customer, it seems as if Connexus Credit Union is employing unethical and deceptive practices to prevent loan payoffs. Despite being provided all the authorization they requested to allow our dealership to handle the payoff on behalf of the customer, and the customer giving additional phone authorization multiple times, they continued to withhold payoff instructions. Each time I calle... read more

Am W 

on BBB

a year ago

I am an RV dealer and work extensively with banks and credit unions across the country. Based on my experiences handling a payoff for a mutual customer, it seems as if Connexus Credit Union is employing unethical and deceptive practices to prevent loan payoffs. Despite being provided all the authorization they requested to allow our dealership to handle the payoff on behalf of the customer, and the customer giving additional phone authorization multiple times, they continued to withhold payoff instructions. Each time I calle... read more

Michelle G 

on BBB

a year ago

Compounds interest daily and a person cannot make any head ground on the loans.