Connexus Credit Union

Jess C 

on BBB

a year ago

Based on my own experience I had a positive experience with Connexsus Credit Union. I received a lower interest rate than **** ****** ****** ***** by Half the percentage in fact. I was able to submit my Loan application online it's only $5 to open a savings account to become a member. They have very low overdraft fees I think they said it was only $4 versus $40 that banks charge. I just became a member for an Auto Loan the people in ********* **** branch were very helpful and friendly and Damien ******* who was my loan Agent... read more

Brent C 

on BBB

a year ago

They canceled our auto pay, we missed payments due to this. It lowered our credit scored by 90 points. They justified by stating we sent mail and phone calls. Never received. Very shady company, hurting hard working people for their benefit seems to be their specialty. 

Georgette N 

on BBB

a year ago

Truly amazing trustworthy lender. I will always go to Connexus before any bank for my borrowing needs. 

D. S. 

on BBB

a year ago

I called Connexus customer service recently to ask how quickly a new CD would start to earn interest. It was a general, non-controversial, non-account specific question. If Connexus knew how to create a website, the answer would be public information, eliminating the need to call. I was confronted by someone best described as a cross between a liar and a pansy whose only goal was to convert a routine inquiry into a disaster. He began by repeatedly interrupting me, accusing me of yelling, which was a lie. I noted that his int... read more

DENNIS S 

on BBB

a year ago

I called Connexus customer service recently to ask how quickly a new CD would start to earn interest. It was a general, non-controversial, non-account specific question. If Connexus knew how to create a website, the answer would be public information, eliminating the need to call. I was confronted by someone best described as a cross between a liar and a pansy whose only goal was to convert a routine inquiry into a disaster. He began by repeatedly interrupting me, accusing me of yelling, which was a lie. I noted that his int... read more

Jessie R 

on BBB

a year ago

I have an RV loan with them. I was one payment late. I have been called everyday, several times a day, until I had to block them. I told them I had been in a wreck and that my claim has not gone through yet. That I am 8 months pregnant and was put into the ER and Labor and Delivery. To email me and I will forward it to my lawyer and I will have my lawyer contact them. That as soon as my claim came through I would be able to pay them. The level of calling and harassing on a daily basis over one late payment was excessive. To ... read more

Sarah R 

on BBB

2 years ago

Foreign transactions fees on purchases made within the US from .com businesses with 1800 phone numbers. "Interest fee" yet charging surprise minimum finance charges 

Khrista M 

on BBB

2 years ago

Rude, Unethical Practices, Will charge you interest and add on Over priced Insurance without your consent!!! The only option they gave me were to move the insurance to the backend, defer payments that messes up your credit ... for a Toyhauler that is Inoperable do to the Dealership incompetence. I had put down a large sum of money and have been paying my finance payment on time even though I can Not use the toyhauler! 7 months later and things are still ongoing. I made a payment without the insurance on the sixth month. Now ... read more

Tiffany M 

on BBB

2 years ago

We have our truck loan through them and made the mistake of setting it up for auto withdrawal. In February they pulled my truck payment 3 times and refused to give back the additional 2 payments. Said if they did I would be responsible for a refund fee on both. I should not be paying for their mistake! We took the payment off of auto withdrawal and then in March they did it again, taking the payment twice in two days. Then arguing about with us saying we had it set to pull that way. They refuse to refund any of the additiona... read more