Connexus Credit Union

Robert H 

on BBB

a month ago

They said we signed a form to have them to pay our lease because we were bought out to them. Our Kia dealer said they did not do it. Every month paid more then the lease amount . We found all this out when we had to file chapter 7. We asked for a copy of what they said we signed but they won't show us. We over paid so we would like a refund of any money's they kept. The kia finance said some company sent our payment every month but they kept no record of who it is. I can't believe a company runs the company that way. 

Dwight K 

on BBB

a month ago

Please do yourself a favor and do not join this credit union. They are very deceptive and discriminatory in their practices. They will require certain things from one person that they will not require from another person. Their application will ask for identification requirements and once you meet those requirements, they will come back and ask you for different requirements which contradict their application. I tried to join to open a savings accnt. Their online application was pretty easy. When I got to the ID requirement ... read more

Gerard H 

on BBB

2 months ago

Absolute nightmare in dealing with CCU. We opened 5 year CD's and in less than this time they decided to consider our accounts "abandoned property". They 100% lied when we asked them to provide information on how thy attempted to contact us. They couldn't provide the information, times, dates, methods, even though we've dealt with them across multiple type of accounts. We've spent the last two days fighting with them to provide documented assurance that our funds are still in their institution, but somehow they can't provide... read more

Joanna B 

on BBB

2 months ago

I feel like Im being Stolen from! They are giving me problems with paying an extra 1000 to my principal pmt!!!! Trying to keep me in debt w them..... 

Am W 

on BBB

3 months ago

I am an RV dealer and work extensively with banks and credit unions across the country. Based on my experiences handling a payoff for a mutual customer, it seems as if Connexus Credit Union is employing unethical and deceptive practices to prevent loan payoffs. Despite being provided all the authorization they requested to allow our dealership to handle the payoff on behalf of the customer, and the customer giving additional phone authorization multiple times, they continued to withhold payoff instructions. Each time I calle... read more

Michelle G 

on BBB

5 months ago

Compounds interest daily and a person cannot make any head ground on the loans. 

Jess C 

on BBB

7 months ago

Based on my own experience I had a positive experience with Connexsus Credit Union. I received a lower interest rate than **** ****** ****** ***** by Half the percentage in fact. I was able to submit my Loan application online it's only $5 to open a savings account to become a member. They have very low overdraft fees I think they said it was only $4 versus $40 that banks charge. I just became a member for an Auto Loan the people in ********* **** branch were very helpful and friendly and Damien ******* who was my loan Agent... read more

Brent C 

on BBB

10 months ago

They canceled our auto pay, we missed payments due to this. It lowered our credit scored by 90 points. They justified by stating we sent mail and phone calls. Never received. Very shady company, hurting hard working people for their benefit seems to be their specialty. 

Georgette N 

on BBB

11 months ago

Truly amazing trustworthy lender. I will always go to Connexus before any bank for my borrowing needs.