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Connecticut Pest Elimination

3.3

About this business

Connecticut Pest Elimination, Inc. offers pest control services. 

Location details

273 Indian River Rd, Orange, CT, 06477, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.3777 reviews
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Julie Z's profile image
Julie Z 
2 years ago

Beware of the Autopay option! I do not like having a business use autopay because they have the ability to take money from your bank account when they want to, but not give it back immediately. Ive told Orkin several times over to NOT use this option. But, they mistakenly did this at least 3 times. Its very problematic when you have a tight budget and you discover Orkin wrongly took your money. Its even more frustrating/infuriating when they tell you theyre sorry and youll get your refund in 5-7 business days. WHAT?!? Ive be... read more

Garvin M's profile image
Garvin M 
2 years ago

Worst pest control company ever created! They try to keep you for a year! First bad sign! One Orkin rep told me that, they need to come back repeatedly because the rats come back due to spiders being a source of food. SMFH. When I told a tech what I was told, he said that was the most ignorant thing he ever heard! He didn't know that it was someone from his company that told me this. Second bad sign: I asked repeatedly for an invoice and/or description detailing what was done. The tech became a little annoyed and said he sen... read more

Business response:

Thank you for reaching out, and we apologize for the inconvenience. In order to escalate your concerns to the proper Division, can you please provide your Orkin account number? Thank you, and again we apologize for the inconvenience. 

Lacy J's profile image
Lacy J 
2 years ago

Terrible service from this business! I have canceled all services with them 3 times now and they keep sending people out and then charging me for it. I have cameras around my house and these people arent even spraying just knocking and leaving. Would absolutely NOT recommend using their services!! 

Ernest L's profile image
Ernest L 
2 years ago

Well, my service is too high. If the problem has subsided, why should I be charged $96.00 every two months. I utilized your service in **************** and ***********, which was a whole lot less. Even the representatives who come, don't give me the assurance they are doing their job completely. I should not feel I need to follow anyone around to ensure they are doing a thorough job. The way I feel about your service is not comforting. Therefore, I need to speak to someone about our I will cancel your service! 

Business response:

Thank you for contacting us and we apologize for any inconvenience. The Branch Manager has spoken with the customer and offered for a Technician to come out and change the glue boards and address any other pest issues. Customer declined, said he was fine with the service, just had an issue with the price. Branch Manager offered to reduce the price and customer was satisfied. Again, thank you for reaching out. If there are any other questions or concerns, please contact the local Branch. 

Michael R's profile image
Michael R 
2 years ago

(i) perform the Services set forth in Exhibit A. However, if a conflict exists between this agreement and any term in Exhibit A, the terms in this agreement will control;(ii) devote as much productive time, energy, and ability to the performance of its duties under this Agreement as may be necessary to provide the required Services in a timely and productive manner;(iii) perform the Services in a safe, good, and workmanlike manner using at all times adequate equipment in good working order;(iv) communicate with the Company a... read more

James G's profile image
James G 
2 years ago

Our experience with Orkin was not GOOD...AT ALL TERRIBLE: job continued to be incomplete, always giving excuses, poor followup, poor communication with **, did not keep appointments as promised, did not return calls and MORE!!!!WE definitely WOULD NOT REFER ORKIN....to anyone!!!!The experience, as far as communication was HORRIFIC! 

Terry N's profile image
Terry N 
2 years ago

Back in 2015 I had Spring Tails. They could not even slow them down. Their yellow page guarantee is deceptive, Returned last payment on Contract. I still have the spring tails(2023) 

Timothy O's profile image
Timothy O 
2 years ago

NEVER, NEVER, NEVER, NEVER use this company. They failed to complete the work, upcharged for work that was done, and probably broke the law.1.) On 7 June, a Critter Control technician proposed an agreement for exclusion repairs the including the installation of a one way door and reinforcement of three sections of soffit. The soffit was not actually repaired as stated, and we've had progressively greater damage from a raccoon continuing to enter and exit. 2.) The agreement also called wildlife removal that "ensures that anim... read more

Business response:

We were glad to resolve this issue for our customer. The region-directed team met with the customer and completed a follow-up inspection regarding the racoons. During the visit and reviewing the work, we took steps to ensure full removal from the residence and added an outdoor trapping session. On a follow-up call, the customer has not had any further racoon issues. Will be happy to address any future concerns if they arise. Thank you. 

Martina D's profile image
Martina D 
2 years ago

EXCELLENT !! I honestly cannot think of much else to say ... if they get a good review from this grumpy-ish old lady that's as good as it gets !! 

Frequently asked questions about Connecticut Pest Elimination

How is Connecticut Pest Elimination rated?

Connecticut Pest Elimination has a 3.3 star rating with 777 reviews. 

When is Connecticut Pest Elimination open?

Connecticut Pest Elimination is open now. It will close at 6:00 p.m.  

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