Connecticut Pest Elimination

Junny R 

on BBB

a year ago

I dont like it. I brining change n they spread my house for something I dont have. I will not recommend. Them to no one 

Don B 

on BBB

a year ago

Hired Orkin for a one time visit to spray for ants. **** (Service Tech) showed up on time, performed his job and billed me $408, which I paid cash. He also said that a follow up visit at no extra charge, would be done in a few weeks. **** came back a few weeks later and resprayed area. Later that month, I received a bill for $175.99, which I called **** to ask why. **** said to ignore it and I did. I should also mention that Orkin charged my credit card for the initial visit charge of $408, but after calling them, they reimb... read more

Julie E 

on BBB

a year ago

Satisfaction guaranteed? Nope. Technician came out to set traps for rodents and was asked to go under the house to assess damage and extent of the infestation. He refused to go under the house. We had already set 3 traps in the garage--he added one to it and then put one just inside the crawlspace. Two traps. That's it. We had difficulties getting him to come and reset traps with trapped rodents where the garage started smelling like rotting flesh and the live rodents were eating the dead ones. Also, our contract payment agr... read more

Candis N 

on BBB

a year ago

Been with Orkin for a good 4 years. The customer service has declined. Recently I had a scheduled service. The company has both my number and my husband's number on file. I was at work but my husband and kids were home. I wasn't able to take the techs call when he called, as I was at work. He never called my husband, whom was home.The tech showed up 30 mins late....parked across the street with his hazards on for about 10 mins and left.I was then charged ****** for nothing. Per the customer service the tech states he sprinkl... read more

Dan D 

on BBB

a year ago

It's still to early to give a proper review, but the first visit went very well. The specialist was knowledgeable and curtious. I still have more that needs to be done, but so far so good! 

Christopher O 

on BBB

a year ago

I purchased a bimonthly pest control service roughly 10 months ago. It was made clear I wanted my treatments done in the evenings while I was home from work due to him having to enter my home while my wife and kids were there. The first treatment was great and went as expected then the technician started calling/texting me to reschedule. Once he done it that first time it was the same scenario from then on. Ive had a busy day can I reschedule? Im running behind can I spray your yard and come back next week and do inside I lo... read more

Alli W 

on BBB

a year ago

Hired them to do a spider extermination at a new home we just purchased. They charged $300 for this one-time service.I was at the property a week later, spiders still running around, as well as several other varieties of insects (silverfish, carpet beetles, moths mostly).The treatment receipt states a "money-back guarantee"Obviously, I was less than impressed only one week later with no results.When I attempted to contact the company, the phone was not answered, and VM was full.They finally called me a week later and offered... read more

Alexa M 

on BBB

a year ago

I'd give them 0 stars if I could. Trusted this company to do insulation under trailer home. Got the bid, and agreed to the work. The first time they were out they didn't finish. We were quoted a one day job. The general manager then told us this was their first time doing any type of insulation under a trailer home. We asked so then why did you bid this out and say you could do it? We allowed them to come back a second time to finish their work which they did not YET again and the insulation was completely installed incorrec... read more

pamela c 

on BBB

a year ago

They didn't solve my flea problem a waste of time and money