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Concord Toyota
- Car Dealers
- Concord, CA
About this business
Location details
1090 Concord Ave, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Great communication and follow up.
Everything went smoothly
Business response:
Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Car I was looking at sold while I was trying to make a decision. They were great at keeping in touch and answering questions though.
Business response:
Thank you for your review. We're pleased our team was communicative and helpful during your search at Family Toyota of Arlington.
Good experience. This vehicle was no longer in their inventory.
Business response:
Thank you for sharing your feedback. We’re glad to hear that your experience was positive, though we regret that the vehicle you were interested in was no longer available in our inventory. If you’re still in the market for a vehicle, we’d be happy to help you find a suitable option or let you know when similar vehicles are in stock. Please don’t hesitate to contact us if you need further assistance.
They bombarded me with calls and emails and tex messages. It was too much.
Poor customer service. I asked about a light that was on on the dashboard and they told me that they let me know what it was. I had to call them back and had to said that they would call me back again. After they called me back they never answered my question they just low balled me on my trade. I won't be shopping with them
Business response:
Philip, we regret to hear that you had this experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (800) 667-9051 so we can work towards a resolution. We look forward to hearing from you.
Was waiting for the car to get back on the lot on after recondition as I was told it will be available on the lot ready for sale on Tuesday January 21. Got a text message on January 20th it was sold. I am in Elk Grove and was a cash buyer waiting for confirmation that car to get on the lot so I could drive out to Redwood city. I responded to the text message my frustration about the whole experience but no one bothered to even reply. Worst experience ever had.
Business response:
James, I'm sorry to hear about this experience and the lack of communication you received. We strive for better service and understand how frustrating this must have been. Please feel free to reach out to me directly so I can address any questions or concerns. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com
They were great! Got back to me right away and were very helpful!
Business response:
We are honored to receive your support, Maureene. Thank you! - Tom Wood Toyota Team
Great people
Frequently asked questions about Concord Toyota
How is Concord Toyota rated?
Concord Toyota has a 4.2 star rating with 2,937 reviews.
When is Concord Toyota open?
Concord Toyota is closed now. It will open at 9:00 a.m.
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