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Concentra Urgent Care

3.3

About this business

Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves. 

Location details

5575 Ruffin Rd Suite 100, Suite 100, San Diego, CA, 92123, United States

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3.31,547 reviews
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Steven Harmon's profile image
Steven Harmon 
4 years ago

Checked in at 715 am. Waited an hour and a half while watching people that came in after me go ahead of me. Finally got back to the room, the doctor was great, got an X-ray. Doctor said I should go to emergency room. I went to the emergency room to get another X-ray to verify a compound fracture . Waited 3 more hours . 

Sharon Barnett's profile image
Sharon Barnett 
4 years ago

Ignoring clients and chit chatting with co workers in Spanish is very rude and unprofessional. There are plenty of places to go and I will next time I need any services. If asked I will encouraged other to do the same. I hope this review will defer others from coming here in the future 

Emery Aranda's profile image
Emery Aranda 
4 years ago

Wasted hours of my time and lots of $$$ in gas trying to get them to correct their mistake on my non cdl dot form. 5 total trips and they still haven’t corrected it. I should be compensated at this point since they can’t be professional and like to waste everybody’s time. Not like I have a life outside of going and getting a physical right??? Ridiculous 

Deborah CU's profile image
Deborah CU 
4 years ago

RUDE. DENY MEDICAL CARE BECAUSE AN OLD MAN WHO DOESNT LEAVE THE HOUSE A MASK. THEY REFUSE to give a mask 

Doris Friedel's profile image
Doris Friedel 
5 years ago

I made an appointment for 1115. I arrived 15 minutes early for a pre employment physical. I left at 115pm. Really bad customer care. 

Janet Pollock Farmer's profile image
Janet Pollock Farmer 
5 years ago

In the past year my family and I have visiting Concentra 3-4 times. Each time we've got the staff have been amazing. Super easy check in process and a few times we've had to wait a bit.. makes sense because there are others in front of you? Or varying degrees of urgency? Last night I went and the PA was phenomenal.. in and out fairly quickly. I would recommend to anyone.. just remember there are other people being seen, not just you! 

Cecilia Dela Torre Ocampo-Canuel's profile image
Cecilia Dela Torre Ocampo-Canuel 
5 years ago

The waiting was so long and it took the MD 2 hours to see me. No nurses or staff will inform patient to whatever delays. The doctor doesn’t have bedside personality either. No hand washing! He looks so tired and annoyed 😒. Registration took 15 mins or more and I waited for an hour to be check in the room to do vital signs. “Urgent” care in here doesn’t mean urgent! It’s waiting care, who cares! 

Marie Miraflores's profile image
Marie Miraflores 
5 years ago

I had a 1pm appointment for a pre-employment physical. Didn’t get taken back till 40 minutes later. I was put in a room after a vision exam. It turns out, the front desk was supposed to give me a history sheet. So we had to take more time doing that. It took another hour for a provider to see me. It just seems disorganized. They kept forgetting I was in the room. They kept telling me a provider will see you in a few minutes. I’ve worked at a clinic so I know how it works. At the end, I spent 3 hours there for a dang PHYSICAL... read more

John Garcia's profile image
John Garcia 
5 years ago

I had a 1pm appointment and was not seen until 2:40 with no explanation of the delay and no update. 

Frequently asked questions about Concentra Urgent Care

How is Concentra Urgent Care rated?

Concentra Urgent Care has a 3.3 star rating with 1,547 reviews. 

When is Concentra Urgent Care open?

Concentra Urgent Care is open now. It is open 24/7. 

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