Complete Basement Systems

Robert C 

on BBB

4 years ago

Our home is almost 100 years old and recently we noticed that the foundation was beginning to fail. After a visit from Jordan of OBA it was determined that one basement block wall needed to be removed and replaced while another needed to be excavated and waterproofed. For any homeowner this kind of news can be a little shocking. However, OBA laid out a plan and explained it in great detail so that we were comfortable. The work crew of David, Larry, Bailey, and Brad were exceptional. They did a great job in an efficient way. ... read more

Charles B 

on BBB

4 years ago

John ********** was on time he completed the task in a reasonable amount of time he did extra work and checking things all over my basement I was very happy! 

Emilee 

on BBB

4 years ago

Overall, OBA is pretty great! Jacob T was our inspector and was so sweet and took the time to educate me on the process. He went above and beyond to help me locate a leak coming from my refrigerator water line into the basement. The work we had done on our basement was executed to perfection. Kyle R, Ryan K, and Michael C were incredibly professional. I really appreciate their cleanliness as they laid down plastic in my entryway, and on each step going to the basement to ensure they didn't leave a mess. They also demo'd some... read more

Josh K 

on BBB

4 years ago

I had been having issues with my sump pump discharging into my backyard which created a swampy environment. Ohio Basement Authority was the only company I kind find to fix the problem. They ran pipe underground about 150 feet away to a storm sewer. Now I never have to worry about standing water in my yard again! Larry H. and Allan G. were the technicians that completed the work and they did an amazing job! I asked them to preserve the grass above the pipe and they did a great job at it! Thank you for fixing my sump pump disc... read more

Tina B 

on BBB

4 years ago

We had a service call today to check up on the work Ohio Basement Authority did installing a sump pump and a perimeter waterproofing system. Mitchell Spurlock did an excellent job of telling me what he was going to do and that if we signed a 3 or 5 year service contract we could save money. He also recommended 2 other services he thought we could benefit from and why they were important and would add to the resale value of the house. He took time to answer questions and to not hesitate to call him if we have more. I was impr... read more

Edgar F 

on BBB

4 years ago

We would like to thank Serg B, Ivan B ,Louis L and Jeremy Robinson for the excellent service . All people involved acted professionally since the beginning and very prompt to respond all our questions. Thanks for taking the time to take care of our needs and be respectful.Job finished on time and by the schedule Recommended and beyond... The Franks 

Ronnie M 

on BBB

4 years ago

I had my concrete slap leveled and sidewalk leveled. Tommy and Jeremy were FANTASTIC!!!!! They were professional and personable!! They did the job to 120% and when they were finished, you did not even know they were there! Everything was as clean as it was when they got here. I highly recommend them and the company. From the beginning to the end of the process it was professional and complete. I am VERY satisfied with the job!! 

Khurshed W 

on BBB

4 years ago

I would highly recommend Tar Heel Basement Systems for any basement waterproofing work. I have not met a more professional group of contractors than Tar Heel. Their sales executive Tim Martin was a pleasure to deal with upfront , honest and customer oriented. Their team of Nathan ******** supervisor, Robert ******* and Gerry ******** were professional , courteous with a super work ethic. Their cleanliness and attention to detail was very impressive. I have dealt with a lot of contractors but this company comes in # 1. K W... read more

Amy B. 

on BBB

4 years ago

Ben ****** is the best salesperson IÂ’ve ever done business with. First he performed a thorough inspection of the foundation, showing us things we werenÂ’t even aware of. He then determined the best possible solution. He explained all of our options and let us decide. He didnÂ’t try to push us into a one-size-fits-all system with things we didnÂ’t need. Honestly it was like talking to an old friend. I must say weÂ’ve hired dozens of contractors as homeowners and working with the FSM team was by far the best experience weÂ’ve... read more