Complete Basement Systems

John C 

on BBB

a year ago

The crew from Innovative Basement Authority that injected poly to lift our garage floor did a great job. Isaiah *******, Taylor *********and Mike ********adjusted to changing weather conditions to complete the project in a timely manner with quality results. They even exceeded expectations by helping us out with an adjacent issue. I wholeheartedly recommend this team and service. 

Wendy W 

on BBB

a year ago

Luckily we caught an issue with my foundation early and FSS was able to give me a couple of options for solutions. Clint, Mike, Diego, and Austyn were professional and finished within the time they said it would take. It rained halfway through the project. They worked thru the mud and cleaned up when they finished, including the sidewalk. Clint walked me through the process and was patient with all of my questions. 

Mary H 

on BBB

a year ago

On 10/2/23 Andy ******** and Rubin ********came to replace a beam and do some other structural work under my house. They were very professional, polite and were able to complete the job as written on their work order and finished on the next day. They were hard working, kept me informed as they progressed on the work and did a complete walk through of what they had done with pictures. I was completely satisfied with their work. The company should be proud to have these two men representing Mount Valley Foundation Services/Gr... read more

DANIEL D 

on BBB

a year ago

Very good job by Saviores, Alfonso and Paul. They were efficient, professional, friendly and communicative. My crawl space looks great, and I'm already breathing better. Great job. Dan in Hickory 

Barbara D 

on BBB

a year ago

Josh *******from Foundation Support Specialists TX lifted and secured the house skirting that had fallen down when the house was lifted on the one end. He did a great job. Thank you Josh. 

LINDA or Lee K 

on BBB

a year ago

I contacted 4 companies about encapsulating my crawl space. I signed a contract with Foundation System of Michigan on 2-7-23 which was the highest bid but they were going to pull ALL permits. This made me feel safe.I was told that the job would take 4-5 days to complete with 4 men. Work started on 3-20 with a crew of 2 men who worked a 1/2 day. I asked about the permits & was told that they would check on them & let me know the next day. The next day 4 men worked a full day. I was then told by the project manager that the jo... read more

Steve Y 

on BBB

a year ago

Kyle *., Derek *. And Brian *. Installed my wall anchors this morning. They were very courteous and professional, taking the time to explain everything they were doing. They showed me their progress along the way and gave a final walkthrough. No mess was left behind and they worked quickly and efficiently with minimal intrusion to my work day (I work from home.) Thanks for a great experience Ohio Basement Authority! 

Bryan A 

on BBB

a year ago

Kyle *., Derek *., Brian *. Did a great job with my basement pillars. They were professional and did a lot of work then cleaned up all before 5:00. 

Jonathan Butler 

on BBB

a year ago

Ohio Basement Authority came to my home completed an inspection and gave me a quote of the cost and the time that would be required. The crew was told it would be a two day job. Once they reviewed the scope of the work I was told there was no way it could be accomplished in two days. They also stated they would return the following week to complete the work. They returned but did not complete the work. The supposedly two day job has grown to over two months. I had issues obtaining the cost voucher with a paid in full stateme... read more