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CommunityAmerica Credit Union

4.4

About this business

Location details

9777 Ridge Dr, Lenexa, KS, 66219, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.41,087 reviews
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Jordan James's profile image
Jordan James 
8 years ago

Hello. My name is Jordan. It's Friday night, I just got off work and my debit card was inexplicably declined at the gas station. Come to find out, Member Services has placed a temporary block on my account. No explanation, no notification. Member services closed over an hour ago. I am unable to use my debit card at the gas pump, the counter, or the ATM. Cardholder services (I spoke to the very apathetic and unhelpful supervisor Keith) has nothing helpful to say and no way to remove the block. Community America, why do you ha... read more

Jordan Leah Hale's profile image
Jordan Leah Hale 
9 years ago

LOVE the bank, hate the phone app. Charges pending as ACH do not reflect in available balance until fully processed through the account. VERY misleading. Otherwise, I have only ever had wonderful service. I would highly recommend this credit union, but do hope that the next application updates this type of issue. 

Vanessa Pearl's profile image
Vanessa Pearl 
9 years ago

I love this company 6 years ago I had credit so bad I couldn't open a bank account I was overwhelmed with loans in default, but now today with community America's help through their credit recovery classes and employees assistance I now have a credit score in the top scoring bracket. I can't imagine where I'd be if I hadn't found this company. Im thrilled with their knowledge, professionalism, patients, kindness, and their continued support. I recommend this company to anyone wanting a place to invest their money and learn. ... read more

Trevor Reaser's profile image
Trevor Reaser 
9 years ago

Even though I owe Community America almost $300 they were amazingly nice to me. I have connected with everyone one the financials relationships consultants except for one. But I've heard she is very nice. They have informed me that it is a checking account not a checkings account...it was great. Everyone please come to this Credit Union they are the best. Ever. Seriously. 

Meghan Riedler's profile image
Meghan Riedler 
9 years ago

Heather and Danielle at the west Olathe branch are fantastic and did a great job getting me my auto loan. Would refer anyone and everyone to CACU. 

Chrishawn Miller's profile image
Chrishawn Miller 
9 years ago

They allow money to be taken from your account months after the dispute has been made. I have been with this credit union for over 20 yrs and have referred many people to your business for you to treat me this way is just EVIL!!! I understand that I'm not by any means your richest member but 20 + years of loyalty means nothing!! Definitely looking for another Credit Union ASAP!!!!!!!! 

Cheryl Emerson's profile image
Cheryl Emerson 
9 years ago

I live in St. Louis, MO, been handling all my dads business since he got sick and Trying to get infomation on a loan my dad got years ago that should be paid off or close to being paid off that I'm looking at that was 15yr HELOC with 10yrs draw and 5yr payoff. I can't get anyone to look at this loan to correct it and just send the information via email or mail. This is the only place I have had an issue with doing business for my dad. When they had a problem once before they corrected it and sent us a letter stating what was... read more

Derek Stone's profile image
Derek Stone 
9 years ago

Until yesterday, I would have given CACU a 5. I've done nothing but sing praises since 2008 when I first came over from Commerce. I called on June 10 because I lost my debit card. The girl told me she shut it down and a new one sent out. No other comments or suggestions. I called yesterday, 11 days later, and was advised that 1) I could have gone into a branch at anytime to get a new card immediately and 2) that they had just processed and sent my new card on the 16th, 6 days after my call. I am very disappointed. If I could... read more

Nick O'Brien White's profile image
Nick O'Brien White 
9 years ago

Awesome credit union! Never had a bad experience with them and I have been a member for years. 

Frequently asked questions about CommunityAmerica Credit Union

How is CommunityAmerica Credit Union rated?

CommunityAmerica Credit Union has a 4.4 star rating with 1,087 reviews. 

When is CommunityAmerica Credit Union open?

CommunityAmerica Credit Union is closed now. It will open tomorrow at 8:00 a.m. 

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