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CommunityAmerica Credit Union

4.4

About this business

Location details

9777 Ridge Dr, Lenexa, KS, 66219, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.41,087 reviews
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Chris Jones's profile image
Chris Jones 
8 years ago

Poor service at the Antioch branch today. When someone wants information about opening a business account one would think they would say what they offer vs their competition. She offered the bare minimum information that she could and seemed put out doing it. 

Jim Bond's profile image
Jim Bond 
8 years ago

I've banked with CACU for at least 6 years and they have now changed their policy to not allow my paycheck to be available until "the next business day." This is a considerable inconvenience as I have bills to pay and medical supplies that need to be purchased. Every single branch previously cashed my checks without issue and there was never a problem with them. This is very disappointing as previously I had recommended CACU to friends as a good bank to work with. Sadly I can no longer do so. 

Daniel Gaitan's profile image
Daniel Gaitan 
8 years ago

Love the friendly staff at the wyandotte plaza branch 

Dan Robart's profile image
Dan Robart 
8 years ago

I used to love Community America until they switched the Englewood HyVee branch to an automated branch without tellers. Now it takes me longer to conduct my business, the lines are just as long, and there still seem to he just as many employees milling around. The convenience factor has plummeted. It may be time to start looking at other credit unions. 

Charley Turnbull's profile image
Charley Turnbull 
8 years ago

Best customer service ive ever had. Definitely a bank to stay with. 

Adam Jackson's profile image
Adam Jackson 
8 years ago

Community America Credit Union will not stand behind their Visa cards. I purchased some stuff from a seller in the amount of $4000. I used my Visa card. The merchant did not deliver the product and I filed a dispute with the Credit Union. They returned my money but only for a short time. I again have never received the item I paid for. The merchant is a piece of work. Now the Credit Union wants their $4000 back and can not explain to me why. I went to local branch and sat down and discussed face to face. Just got called tell... read more

Anna McMullen-Watkins's profile image
Anna McMullen-Watkins 
8 years ago

I have called three days in a row to get answers on my home loan and no one will call me back. I do not feel valued at all. 

Karra Francés Parman's profile image
Karra Francés Parman 
8 years ago

Before my husband and I started the process of buying a home, many of our family friends suggested using Community America to finance our home. Quickly after submitting an inquiry, our lending agent Jackie called us with follow up questions to become pre-qualified. Through the entire process, Jackie and Sam kept us up-to-date on all the information needed and really helped us with preparing to make an offer on our home. They went into detail when we had questions or were confused on certain processes. They also led us in the... read more

Vanya Davis's profile image
Vanya Davis 
8 years ago

Since joining this CU in August 2016, I have been treated like I am the #1 client. I absolutely love my CACU! Special thanks to Michelle Tinsley @ Longview Branch!!!!! 

Frequently asked questions about CommunityAmerica Credit Union

How is CommunityAmerica Credit Union rated?

CommunityAmerica Credit Union has a 4.4 star rating with 1,087 reviews. 

When is CommunityAmerica Credit Union open?

CommunityAmerica Credit Union is closed now. It will open tomorrow at 8:00 a.m. 

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