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Community Buick GMC, INC.
- Car Dealers
- Waterloo, IA
About this business
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure we can help you find a vehicle that's right for you. Please come and see us in person at our dealership of visit us online. If you have a questions, send us an email and we will promptly reply.
Location details
4030 Lowe's Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedToday I purchased a 2020 Buick EnCore! Thank you Logan Peters for your knowledge of the vehicle and patience with my many questions in setting everything up! Everyone was pleasant and wearing masks! I was impressed that I got to test drive by myself due to Covid!
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com
Great employees great social distances and great customer service.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com
A great experience, found vehicle on line and Dave met me on Saturday and I drove it home same day, I would rate a 5 out of 5, very pleased with Dave Bentley
Business response:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com
I recommend that all my friends shop for vehicles at community GMC. You guys and Gals are awesome. I’ll always buy my vehicle’s from you. Thank you
Business response:
We cannot thank you enough for your wonderful review of Community Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com
🤬 They sold the vehicle we made a deal on to someone else after THEY ASKED ME to wait to finish the deal until the next day. Total jerk move by the sales team. We agreed to a deal by phone on Thursday afternoon, and they asked me to wait until Friday morning to finish up the deal because their lead finance guy doesn't work Thursdays. Sure, no problem I said. I didn't need their financing, but was wanting to hear what they could offer. Friday morning rolls around and they had sold it to someone else Thursday night. What a jo... read more
Business response:
Evan, unfortunately, we do not hold vehicles for anyone unless we have a deposit on the vehicle. You were offered on two separate occasions to put a $500 deposit to hold the vehicle until you were able to make it to the store. You had declined both offers to do so. We do apologize that the vehicle is sold and our intent is not to ever sell vehicles out from under someone. If you would like to discuss this further please give Tom Bell a call at 319-234-5300.
Very friendly and helpful staff. Ashley Tudor was an awesome salesperson.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com
Business response:
Our team has received this review and it’s been acknowledged. Best,…See More
Business response:
Hello Faith, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Business response:
Your concerns are taken very seriously by our entire team, Krista. Please reach out to me directly at your earliest convenience. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com
Frequently asked questions about Community Buick GMC, INC.
How is Community Buick GMC, INC. rated?
Community Buick GMC, INC. has a 4.8 star rating with 10,675 reviews.
When is Community Buick GMC, INC. open?
Community Buick GMC, INC. is closed now. It will open tomorrow at 8:00 a.m.
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