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ComEd

1.7

About this business

Location details

919 W 1st St, Dixon, IL, 61021, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.728 reviews
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Abigail Sandrock's profile image
Abigail Sandrock 
on Google
a month ago

The agent himself said he couldn't explain to me why my budget bill went up. He was not helpful. Then told me that If I went off budget billing. I would owe the $302 on top of my current next month's bill. Awful people not helpful at all. 

Mysti Moody's profile image
Mysti Moody 
on Google
2 months ago
Jeremy Henson's profile image
Jeremy Henson 
on Google
2 months ago

Didn’t realize billing wasn’t sending bills out for a few months and just now started to send them out. Had auto payments set up and I know it’s on us to check but one would assume a company would do their job right? Wrong! Customer service is a joke “we can set up a payment plan for u” seriously? U guys messed up (this isn’t the first time) and the people using ur services r constantly getting screwed over. No compensation for their mess up only we can set up a payment plan and not charge u a down payment. This is ur guys m... read more

Gonzalez Fresh Produce's profile image
Gonzalez Fresh Produce 
on Google
6 months ago
Kathy Bennett's profile image
Kathy Bennett 
on Google
6 months ago

I called Com Ed because last week I got a total of five bills. Three said I owed nothing. Then I got two bills on Friday. They both said I owed money for the same month. I requested to speak to a representative in person. I got informed that I couldn't speak to a representative in person , there was no representative in Dixon for me to talk to. I want the representative to look at what I got and explain this to me. I don't think that is asking alot. There is Com Ed building in Dixon. So I think it is really funny that they h... read more

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Frequently asked questions about ComEd

How is ComEd rated?

ComEd has a 1.7 star rating with 28 reviews. 

When is ComEd open?

ComEd is closed now. It will open at 9:00 a.m. 

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