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919 W 1st St, Dixon, IL, 61021, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The agent himself said he couldn't explain to me why my budget bill went up. He was not helpful. Then told me that If I went off budget billing. I would owe the $302 on top of my current next month's bill. Awful people not helpful at all.
Didn’t realize billing wasn’t sending bills out for a few months and just now started to send them out. Had auto payments set up and I know it’s on us to check but one would assume a company would do their job right? Wrong! Customer service is a joke “we can set up a payment plan for u” seriously? U guys messed up (this isn’t the first time) and the people using ur services r constantly getting screwed over. No compensation for their mess up only we can set up a payment plan and not charge u a down payment. This is ur guys m... read more
I called Com Ed because last week I got a total of five bills. Three said I owed nothing. Then I got two bills on Friday. They both said I owed money for the same month. I requested to speak to a representative in person. I got informed that I couldn't speak to a representative in person , there was no representative in Dixon for me to talk to. I want the representative to look at what I got and explain this to me. I don't think that is asking alot. There is Com Ed building in Dixon. So I think it is really funny that they h... read more
ComEd has a 1.7 star rating with 28 reviews.
ComEd is closed now. It will open at 9:00 a.m.
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