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Colonial Village at West End
- Apartments
- Glen Allen, VA
About this business
Experience a New Kind of Apartment Living at Colonial Village at West End! We hope to "move" you with our fresh new look! We are now offering beautiful 1 & 2 bedroom homes with interiors that feature designer touches and sophisticated upgrades. Faux granite counter tops, black stove and refrigerator, brushed nickel knobs and pulls, brushed light package, two tone paint and vinyl are just a few of the many enhancements Colonial Village at West End has to offer now! At Colonial Village at West End we offer you one of the best ... read more
Location details
4008 Gaelic Ln, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Don’t recommend Sorry to say I don’t recommend this complex. Good things: close to everything you could need, hospitals, shopping, dining, movies. The bad: everything else. Over the time I’ve been here it’s just gotten worse, for one it’s not safe. There was a shooting recently and the office didn’t even have the courtesy to email the community to make them aware. They email us about everything else’s which is nerve wracking but when it comes to something that important they are silent. We heard the shooting when it happened... read more
Business response:
Thank you for your candid and thorough review. We strive to provide a superb apartment at the best price and regret you are disappointed in our community. We believe in transparent communication with our residents, and it seems there is room for improvement. We would like an opportunity to resolve your concerns, so please call us at 866-620-1130.
Just look elsewhere!!! This was a last resort move in and initially didn't think the apartment itself was all that bad. However since we were pressed for time after moving from our old apartment we decided to stick with it for at least 6 months. Big mistake! The maintenance paints over dirt and bugs as well as rusted moldy Windows. It's absolutely disgusting. The pest treatment is a joke, there's spiders outside hanging and webbed that come inside and they're larger than quarters. Silverfish and ants. Our place is neat and c... read more
Business response:
Thank you for your feedback. Were so sorry to hear about your unpleasant experience in our community. Our team is held to the highest standards, and our goal is to provide first-rate service for our residents. Seems we have missed the mark. We'd like an opportunity to resolve your concerns about maintenance, pest control, and community upkeep. Please call us directly at 866-620-1130 so we can gather additional details. Thanks so much for taking the time to share your comments.
BEWARE OF THIS COMPLEX I hope this doesn't have to be a review for a referral. I wouldn't want anyone to have to live in this complex. My husband, my daughter and I moved in about eight months ago. We moved here to save money. My husband lost his job after thirty six years and was also diagnosed with dementia. We have lived in about six other apartments and I can't complain about any. One previous apartment had mold but the complex helped with this issue in any way they could. This apartment is old and has bugs. I don't even... read more
Kind staff, nice place The staff are friendly and responsive. The apartment is nice and community is well maintained.
Frequently asked questions about Colonial Village at West End
How is Colonial Village at West End rated?
Colonial Village at West End has a 4.3 star rating with 233 reviews.
When is Colonial Village at West End open?
Colonial Village at West End is closed now. It will open tomorrow at 9:00 a.m.
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