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Coastal RV is a recreational vehicle sales and service center conveniently located in Carrollton, VA, between south Hampton Roads and the Virginia Peninsula. Coastal RV is a family owned and operated business with the "Coastal Crew" members being an integral part of the daily operation. What this means to you, the customer, is that regardless how complex the question, there is someone at Coastal to answer you - ASAP!
21373 Brewers Neck Blvd, Carrollton, VA, 23314, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Recently had my camper in for a warranty claim on the door. From the start the whole process made me feel as if I was bothering them by bringing my camper there. I didn’t purchase it from them but was told any dealer that carried my brand could do the repair. So, I called and scheduled the repair and was told it was a drop off only appointment. I dropped it off early in the morning and left. I quickly received a call from the service manager saying I couldn’t just drop my camper off and leave because he had no idea why it wa... read more
Business response:
We are sorry we did not meet your service expectations, David will be in touch with you. Best Regards, Amy
Great experience all the way around . Vickie was very helpful and knowledgeable without any pressure. Andy was extremely helpful in all aspects which was fantastic especially for a 1st time owner . We will definitely recommend Coastal RV for anyone looking to buy an RV . Thank you all !!
Business response:
Thank you Reynolds Family for taking time to review your experience. The Coastal Crew appreciates the recommendation and very kind words. Happy Camping!!
good old fashion customer service.
Business response:
Thank you, Nicholson Family, for taking time to review your sales experience. The Coastal Crew appreciates the recommendation and kind words! Enjoy your Sunseeker and Happy Camping!!
This review is for the service department. The first experience I had there was 5 stars and the second was 1. 1st visit: April 2020. Brought in my camper for a state inspection and some very small suspension maintenance. Everything went smooth, and the work was done very efficiently. 2nd visit: July 2020. Reached out to bring my camper back for some holding tank concerns after a trip we took in early June. Christine (apologize if I’m mis-spelling that) called me back a few days later and told me to drop off my camper anytime... read more
Business response:
Hello Mr. La Rue. We are sorry that your expectations were not met in the service department. Please contact me, amy@coastalrv.net. Thank you.
The Coastal RV team was so incredibly helpful! Everything went smooth from the paperwork, to the walk through, and even hooking up our vehicle! Highly recommend!
Business response:
Hello Farrell Family, Thank you for taking time to review your sales experience. The Coastal Crew appreciates the recommendation and the very kind words. We look forward to assisting you with your RV needs. Enjoy your Salem and Happy Camping!!
Easy sale, no pressure, friendly staff
Business response:
Thank you Nunez Family for taking time to review your sales experience. The Coastal Crew appreciates the recommendation and we look forward to assisting you with your RV needs. Enjoy your Salem and Happy Camping!!
great sales staff would definitely recommend
Business response:
Thank you McCrea Family for the recommendation. The Coastal Crew appreciates the very kind words. We look forward to assisting you with your RV needs. Happy Camping!!
Excellent experience, the Coastel crew went above & beyond during the entire selling/delivery experience. I would highly recommend Coastal to everyone interested in buying an RV. Thanks Coastal for a great OUTBACK!
Business response:
Thank you Tellinger Family for taking the time to review your sales experience. The Coastal Crew appreciates the recommendation and the very kind words. We look forward to assisting you with your RV needs. Enjoy your Outback and Happy Camping!
We purchased our first RV in May of this year from Coastal RV. We have been traveling for a total of 28 days since then. We called last week and told them we were loving our new lifestyle and were ready to upgrade. Vicki was happy to help and even stayed past closing to show us their inventory and discussed our needs and we found this beauty! We are so excited about our new Forest River Surveyor and ready for our next adventures!! Thanks to everyone at Coastal RV! You all are such an awesome group of people!!
Business response:
Thank you Hirschfeld Family for taking time to review your sales experience. The Coastal Crew appreciates the recommendation and very kind words. We look forward to assisting you with your RV needs, again! Enjoy your Surveyor and Happy Camping!!
Coastal RV has a 4.7 star rating with 549 reviews.
Coastal RV is open now. It will close at 4:00 p.m.
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