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Clearly Clean
- Carpet Cleaning
- West Saint Paul, MN
About this business
Location details
422 Haskell St E, West Saint Paul, MN, 55118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After the first house cleaning we found the crew cleaned only one half our house - the upstairs only and did not clean the furnished downstairs. Our intention and understanding was for a whole house cleaning and we had a price quote for this (we thought). I called Carlos and told him the job was only half done and I was not satisfied and wanted my money back. Carlos argues with me and called me a “thief”. So beware if you do business with this Crew. Get all agreements in writing (we didn’t). A very unpleasant experience.
Business response:
Hello Sam, The quote was done for $90 for cleaning one level of your house and I stick to that even though it took us double of the time because you asked for many things that weren't included but we did them to you. A good service. The job took 2 hours with 3 people (6 hours total), It's a fair pay, we are not slaves.
They came and didn't clean the under the fridge and no one vacuumed. I also did the dishes myself. I was very disappointed in the quality service from this company. I paid 150 dollars and the job was not done well. The microwave was not cleaned. She also rinsed the dishes with dirty water.
Business response:
Hello Richard, we are very sorry you weren't pleased. Answering to your comments: 1. We adjusted our schedule today, Monday, to be able to help you but we told you we can not stay more than 1.5 hours, with a crew of 3 people, because we have our schedule full. 2. Your place was in really bad shape, it would take an army to leave it sparkling in 1.5 hours, we did the best we could in the time period we had. 3. We didn't do the dishes, so that's a lie. 4. We only clean under the fridge when it's a move out ... read more
Carlos was great to work with. Asked all the right questions and answered my questions. His crew was spectacular and we highly recommend.
I have been very happy with the way my apartment feels and smells when I come home after Carlos and his Crew come and clean. They pay close attention to detail and everything is just how I want it. I have them come once a week and I couldn't be happier!
Clean Crew was courteous, prompt, quick and hardworking. They listened to my needs and followed through on items I asked for. I got my deposit back on my apartment and it was a great value~!
I will use their service again. They were better than I had hoped for. Professional, thorough, efficient.
Great first cleaning and great communication with arriving and leaving. Like online payments as well.
Excellent service!!
Frequently asked questions about Clearly Clean
How is Clearly Clean rated?
Clearly Clean has a 4.4 star rating with 36 reviews.
When is Clearly Clean open?
Clearly Clean is closed now. It will open at 8:00 a.m.
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