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Clayton Homes

2.6

About this business

At Clayton Homes, we offer more than affordable homes, we are opening doors to a better life with quality built and energy efficient manufactured homes. Everyone deserves a slice of the world they can call their own and with our off-site built homes, the possibilities are endless. We can help you personalize your new home with a variety of floor plans to choose from. Ask us about our move-in ready homes, how we can help you find land or what garage options we have too! From initial construction to handing over the keys, our ... read more

Location details

5208 S Ferdon Blvd, Crestview, FL, 32536, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
2.6401 reviews
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Alicia F's profile image
Alicia F 
a year ago

If I could give a negative review I would. I purchased a doublewide from Clayton Homes in Spencer, WV. October 2022. After I purchased the home I was informed the store was being shut down. I do believe I should have been I informed of this before I made the purchase. The Cheyenne built by Rutledge in Tennessee. I had complaints about the trim before I purchased the home. They promised they would fix the trim once it was on my property. But that was just the beginning of my troubles. The home has black mold under the carpets... read more

Business response:

Hello Alicia, thank you for reaching out and sharing this feedback with us. Clayton Homes strives to provide a world-class customer experience, and we have diligently worked to resolve these concerns. The West Viginia Board of Manufactured Housing Construction and Safety has re-inspected this home on August 30, 2023 and all items have been corrected and your home now meets HUD and State code compliance, 

Annette M's profile image
Annette M 
a year ago

Buying a clayton home was the worst mistake we could have made. So many issues with this home. AC ductwork not good only cools down certain rooms, cabinets put in upside down, floor lifting, doors and windows leak when it rains so many other problems with this home and have not even had it for a year yet. You send emails to person who is supposed to help with your issues no response and you email supervisors and no reply to your emails. Clayton home does not care about there customers at all once they set your home done your... read more

Business response:

Hi Annette, thank you for reaching out and sharing your feedback with us. Clayton Homes strives to provide a world-class experience and we are sorry to hear about these issues. You would need to reach out to your retailer during the one-year warranty period. Please reach out to customeradvocacy@claytonhomes.com if you need more assistance. 

Lisa M's profile image
Lisa M 
a year ago

It’s all well and good until it’s sold. Then you realize how crappy these are put together. And all the things that were wrong, from the floor to the roof. If I had just did some homework the reviews speak volumes. I’m angry at myself. Don’t make the same mistake I did, read the reviews. See how many 1 star ratings. It’s absurd. 

Business response:

Hi Lisa, thank you for reaching out. Here at Clayton Homes, we strive to provide an exceptional customer experience, and with our homes, we offer a 1-year Manufacturer's warranty. Our home office has not received any requests from you in that time period. If you have any questions, please reach out to us at 1-877-264-2812. 

Tammy B's profile image
Tammy B 
a year ago

I don't even think Clayton homes of Easley should get the 1 star!! They are trying to take advantage of my elderly mother and myself!! We bought a 2023 28x60 in May so my mom could live with me after losing my Dad! We signed papers stating that we must get a first view before home was delivered to my land! And that the home was to duplicate the lot model ! We never got the first view! It was delivered behind our back!! We were told by the salesman, (which no longer works there) that the appliance's came with the home unless ... read more

Business response:

Hi Tammy, thank you for reaching out. Clayton Homes strives to provide a world-class experience, and we are sorry to hear of these concerns. We have looped in the appropriate team at the home office, and they are aware of the retailer's plan to meet with you regarding these items. If you have any questions, please reach out to us at 1-877-264-2812. 

Sylvia P's profile image
Sylvia P 
a year ago

I ordered a home from Clayton Homes of Asheboro, NC, during the second week of April, 2023. I had expressed to my salesperson that I had reservations about Clayton because of my in-law’s 12 month wait on their home. I was assured that this wouldn’t happen this year. Said that during 2020 they had problems but that wasn’t an issue now. The sales people knew I was selling my home and would be paying cash for my mobile home. My own home sold fast! But I was told when we closed that they didn’t know, and couldn’t tell me an exac... read more

Business response:

Hi Sylvia, thank you for reaching out to Clayton Homes. We strive to provide a world-class experience for our customers, and we're sorry to hear about your frustrations. Wait times can vary due to numerous factors, and unfortunately, we are unable to provide a specific time frame due to external factors and the availability of homes. We understand that this can be frustrating, and if you have any further questions or concerns, please reach out to your local retailer. If you require immediate assistance or would like to file ... read more

Jh J's profile image
Jh J 
a year ago

Absolutely amazing group of people at the Clayton homes in Harriman!!!! I will most certainly recommend them to everyone that I know!! 

Business response:

Thank you so much for sharing your wonderful experience! 

Patty M's profile image
Patty M 
a year ago

I just bought my home in September, 2022, after moving in, On Thanksgiving day, I noticed the living room vinyl floor and my sons bedroom floor were bad, Has tears, Wavy vinyl floor that we trip over, Not to mention my son is disabled with a movement disable and the nails Coming up in his bedroom makes him trip and fall. Every window and door in the home is off square, They ordered all new ones and came Out to replace One of the windows and quit, Because the hole for the window is an inch off square and they can’t set it rig... read more

Brian M's profile image
Brian M 
a year ago

Bought our home maybe 7 mo ths ago and we have had issue after issue and the north charleston office where we got our home has not been so great on fixing the issues.. they have sent worthless contractors along with salesman to do repairs and nothing is being resolved on top of more serious issues coming up almost weekly..not sure what to do from here as I was told not long ago my warranty was almost up but nothing has been fixed that I've been reporting on top of more issues I'm noticing tonight as I got home from work 

Altman F's profile image
Altman F 
a year ago

Clayton mobile home charged us setup fees,when grand oaks at liberty Hill tx pays for the setup Set cost us 11,258 more for the mobile home.. that money goes towards the sales man commission Buyer beware call the park and ask questions Tell the sales he can not charge you for setup that you talked to the park Get it writing 

Business response:

Hi Altman, thank you for reaching out to Clayton Homes. We're sorry to hear of these frustrations and would like to assist. We are not finding an immediate record. Please contact our customer advocacy team at *************2 so that we can look into the matter. 

Frequently asked questions about Clayton Homes

How is Clayton Homes rated?

Clayton Homes has a 2.6 star rating with 401 reviews. 

When is Clayton Homes open?

Clayton Homes is open now. It will close at 6:00 p.m.  

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