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Clay Cooley Nissan Galleria

4.1

About this business

Location details

5909, 4707 Lyndon B Johnson Fwy, Dallas, TX, 75244, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.11,502 reviews
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David Jones's profile image
David Jones 
5 years ago

Janet Gonzales is the worst person I've ever dealt with. Janet lied to me so I would drive in from Hugo, Ok, then stole one of my truck keys. Never buy from Clay Cooley Auto Group or Janet Gonzales.!! 

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Crystal Buie 
6 years ago

DO NOT BUY ANYTHING FROM THIS COMPANY. I PURCHASED A VEHICLE AND ALMOST LOST MY NURSING LICENSE. ONE OF THE EMPLOYEES LEFT A BAG OF MARIJUANA IN THE CAR I BOUGHT AND WHEN I INFORMED THE MANAGER ALVIN HE STATED THAT I WAS THE THIRD NOT FIRST BUT THIRD CUSTOMER TO COMPLAIN. I WAS PROMISED THREE YEARS OF COMPLIMENTARY MAINTENANCE FOR THE PROBLEM. I NEVER RECEIVED ANYTHING AND NOW NO ONE KNOWS ANYTHING. I'VE COMPLAINED TO THE GM, CORPORATE AND THE NEW OWNER AND NOTHING WAS DONE. I WAS ALSO CHARGED OVER 10K IN FEATURES THAT MY VE... read more

Jason Fincanon's profile image
Jason Fincanon 
6 years ago

Edit: Had to call the Chevy dealership next door and found out this Nissan dealership was sold sometime in the past month. I also found out THEY DIDN'T EVEN SEND MY STUFF TO THE STATE FOR MY PLATES!!! The lady I talked to is now trying to find out if they even did an inspection on the truck because the inspection information isn't in the file. Outside of the salesman I was lucky enough to deal with (Justin), this was probably the worst experience I've ever had with any dealer...Continue Reading 

Jim B Mallory's profile image
Jim B Mallory 
6 years ago

Completely inept post sales staff the degree of ineptess is limitless. Some staff members on condescending patronizing liars and completely indifferent after the sale 

Deborah Sutton's profile image
Deborah Sutton 
6 years ago
Adriana Cernat's profile image
Adriana Cernat 
6 years ago

Horrible management, worst experience. I was financed already through auto navigator according to the msro in cooleys own website, when I got there the price was much higher. I showed them on my laptop the price and they did not honor it. I didn’t even hassle to lower it. The manager called capital one in front of me and their own IT department to scream and ask how the price changed by the system then told me he will not budge, that is the price he shows on his own. His own sales rep told me not to talk to the manager becau... read more

Minnu Mia's profile image
Minnu Mia 
6 years ago

Worst experience out of all Nissan dealerships. They misguide customers & no credibility for their word & totally deceptive sales representatives. Very disappointed and feels trapped. 

Bev Wilkins Johnson's profile image
Bev Wilkins Johnson 
6 years ago

In December of last year My Dad, Mom and I went to Clay Cooley Nissan to look at a slightly used Nissan Versa because I had just totaled my brand new 2018 Mitsubishi Mirage G4 and unfortunately did not have rental on my insurance so I was without a car completely. We went there with the idea of just putting 2000 down on the car to hold until my Mitsu was cleared off my credit and my credit score would be up so I could then finance it. Upon arrival we were never even showed th...Continue Reading 

Tim Skeldon's profile image
Tim Skeldon 
6 years ago

Don’t recommend at all. Duncanville dealership is not trustworthy at all. Service has no experience at all. Had my car for 2 days for radio /navigation freezes up on screen. Re booted 3 times now. Still doing same situation. 

Frequently asked questions about Clay Cooley Nissan Galleria

How is Clay Cooley Nissan Galleria rated?

Clay Cooley Nissan Galleria has a 4.1 star rating with 1,502 reviews. 

When is Clay Cooley Nissan Galleria open?

Clay Cooley Nissan Galleria is open now. It will close at 9:00 p.m.  

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